Experience

• 

  CMGI Berhad

  • Cyberjaya, Selangor, Malaysia

  • Technical Support Engineer

    • Jul 2022 - Present
    • Cyberjaya, Selangor, Malaysia

    - On-site support troubleshoot and rectify any computer, printer, server, network or IT hardware issues reported.- Installing and configuring computer hardware, software, systems, network, printers, etc.- Deployment of computer hardware, systems software and applications.- Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing customers.

• 

  Prisma Khas Sdn Bhd

  • Damansara, Selangor, Malaysia

  • Technical Support Staff

    • Oct 2021 - Mar 2022
    • Damansara, Selangor, Malaysia

    - Perform hardware and software installation and updates- Maintains hardware forensics tools- Prepare materials for teams to perform maintenance- Sketching charts using digital forensic tools- Documentation of all maintenance activity- Perform other duties as assigned by manager

• 

  Honda Malaysia Sdn. Bhd.

  • Damansara, Selangor, Malaysia

  • Support Associate

    • Sep 2017 - May 2018
    • Damansara, Selangor, Malaysia

    - Check and verify affected VIN for airbag replacement- Create jobs in the SAP system- Create OWS Claims- Perform airbag replacements at Honda Malaysia Hubs- Detect defective parts at Honda Malaysia Hubs

• 

  AEON BIG (M) SDN BHD

  • Ampang, Selangor, Malaysia

  • Cashier Supervisor

    • Dec 2016 - Jun 2017
    • Ampang, Selangor, Malaysia

    - Handle cash and credit card transactions with customers using cash registers- Resolve customer complaints, guide and provide relevant information- Assist cashier manager to key in daily figure sales and sales reconciliation- Running End Of Day sales at server room to issue report