Experience

• 

  Steel-X

  • United Arab Emirates ( Dubai )

  • Sales Coordinator

    • Feb 2014 - Present
    • United Arab Emirates ( Dubai )

    Managing all the sales related activity of the company. Handling a high volume of customer inquiries whilst providing a high quality of service to each caller.Writing up accurate and grammatically correct sales correspondence.Tracking sales orders to ensure that they are scheduled and sent out on time.Effectively communicating with customers in a professional and friendly manner.Ordering and ensuring the delivery of goods to customers.Supporting the field sales team.Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.Contacting potential customers to arrange appointments.Speaking with customers using clear and professional language.Responding to sales queries via phone, e-mail and in writing.Accurately analyzing and assessing statistical data.KEY SKILLS AND COMPETENCIES :Customer service experience in an office setting.Strong ability to multi-task, prioritize and execute.Ability to perform under pressure and stressful conditions.Personal :Professional demeanor and attitude.A fast learner who can quickly understanding and articulate new technologies and processes.

• 

  MABANI STEEL LLC

  • Ras Al Khaimah, UAE

  • Estimating Coordinator

    • Aug 2008 - Oct 2013
    • Ras Al Khaimah, UAE

    Comfortable interacting with people with diverse cultures, strata and caliber.Good Communication skills. A good Team Leader.Able to finish the assigned works before the deadlines.Proven competency, sincerity, Confidentiality and hardworking qualities.Consistency in quality work with professionalism, dedication and proactive nature. Possess strong analytical and problem solving skills.MS Office: Word, Excel and Outlook.Typing Speed: 60 WPM.I am reporting to the General Manager- Estimating.In addition to the works of Estimating Coordinator, working as the personal assistant to the General Manager of Estimating.Performing all the clerical works and e-mail conversations in the department. Overall in-charge of all Co-ordination and administrative works in Estimating Dept.Serves as the controlling point of all the engineering documents in the Estimating Dept.Controlling and archiving the e-files related to each quotation in the Server (in MQS- Master Quote System) and manual filing.Expert using MQS Master Quote System – A software to log documents manage and conclude all reasonable inquiries from Area offices, distributors, Certified Builders and other customer in one centralized quotation system.Co-coordinating with Customer service dept. for the timely release of Job Revision.Maintain Sales Tracker.Handling 16 Sales offices on Daily Basis.Contacting several customers & Sales offices regarding their inquiriesInforming tentative schedule date for quote release through emails to Sales offices & Customers.Coordinating between 30 number of dept staff.Paperwork from e-mails, FTP Server & Links and review.Maintain Monthly Quotation Reports Maintain Monthly around 200 to 250 Quotations from Different sales offices & customers.Coordinate pick up and deliveries by messenger.Personal :Professional demeanor and attitude.A fast learner who can quickly understanding and articulate new technologies and processes.