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FM

Faisal Suliman Al Mulla

Head of Business Continuity Management - Group Risk Managment at Kuwait Finance House
Intro Book
Seasoned professional with expertise in staff training, technical training, and team management.
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Location
Kuwait City, Al Asimah, Kuwait, KW
Skills
  • Staff Training
  • Technical Training
  • Training And Development
  • Employee Training
  • Training
  • Show all
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Bio

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Faisal Suliman Al-mulla is a seasoned professional with extensive experience in staff training, technical training, and team management. He has held various positions, including Head of Business Continuity Management at Kuwait Finance House and Senior Human Resources Business Partner at Kuwait Finance House. Al-mulla has also worked at National Bank of Kuwait, Ooredoo Kuwait, Ministry of Information of Kuwait, and Ministry of Interior Affairs. He holds a degree from Kuwait University and has obtained several certifications from reputable institutions.

Credentials

  • Advanced Negotiations skills
    Scotwork North America
    Jun, 2021
    - May, 2026
  • BCI Supply Chain Resilience
    Business Continuity Institute (BCI)
    Dec, 2020
    - May, 2026
  • ISO 22301 Lead Implementer
    BSI
    Sep, 2019
    - May, 2026
  • Leadership & Team Building
    Harvard Business Publishing
    Apr, 2019
    - May, 2026
  • Certificate in Strategic Thinking & Planning
    Informa Middle East
    Oct, 2018
    - May, 2026
  • Certified Human Resource Professional HRBP
    Merci Training & Consulting
    Dec, 2017
    - May, 2026
  • Facilitation Skills
    Averroes Inspier Center
    Mar, 2017
    - May, 2026
  • Super Idea Program
    Natonal bank of kuwait
    Dec, 2007
    - May, 2026
  • CBCI
    Business Continuity Institute (BCI)
    Jan, 2019
    - May, 2026
  • CM
    institute of banking studies - Kuwait
    Feb, 2017
    - May, 2026
  • Advanced Compensation and Benefits
    Fleming.
    Feb, 2017
    - May, 2026
  • CERTIFICATE OF MEMBERSHIP
    Kingston University
    Jul, 2016
    - May, 2026
  • The Women in Leadership Summit
    Linkage
    Feb, 2016
    - May, 2026
  • exam preparation program for international " PMP"
    Institute of Banking Studies
    Nov, 2015
    - May, 2026
  • PMP
    institute of banking studies-Kuwait
    Jul, 2015
    - May, 2026

Experience

  • Kuwait Finance House
    • Kuwait
    • Banking
    • 700 & Above Employee
    • Head of Business Continuity Management - Group Risk Managment
      • Dec 2018 - Present

      Work on implementing business continuity plans and activities professionally and in accordance with best practices.

    • Senior Human Resources Business Partner
      • Oct 2016 - Dec 2018

      Providing the best solutions for my partners by the right decisions leaded by my organization procedures and policy.Competencies & Skills:Strong communication and internal personal skillsExcellent presentation skillsProficient in Oracle system –HRMSFull aware about performance and Rewards bank`s concepts & activities.Experts in training management & Training Design

  • Righttrack Consultancy
    • Kuwait
    • People managment program
      • Oct 2017 - Nov 2017
      • Kuwait

  • National Bank of Kuwait
    • Kuwait
    • Banking
    • 700 & Above Employee
    • Assistant Traning Manager
      • Oct 2013 - Oct 2016

      1- Train & Coordinating all type of soft skills and banking systems for all levels of staff .2- Delivering The last project with NBK - Shabab Academy .

    • Senior Trainer
      • Apr 2011 - Oct 2013

      1-Gate Keeper for the first and the biggest information source in bank 2- Project Manager for Knowledge test for all staff.3- Design & Delivering training for The Ministry of Foreign Affaires

    • Service Quality - Manager
      • Aug 2007 - Apr 2011

    • Service Quality - Team Leader
      • Jul 2006 - Aug 2007

      Monitor the branches , all center and direct sales performanceDesign the suitable performance programs

    • Team Leader - Card Center
      • Jun 2005 - Jul 2006

      Had Super Idea Program certification from NBK top management Customers Services for all cards transactions and consultancy.Dealing with the customers in daily basis.Project supervisor

  • Ooredoo Kuwait
    • Kuwait
    • Telecommunications
    • 700 & Above Employee
    • Team Leader - Call Center
      • Feb 2004 - Jun 2005

    • Call Center Agent
      • Feb 2003 - Feb 2004

  • Ministry of information of kuwait
    • Kuwait
    • Foreign informations Resercher
      • May 2000 - Feb 2003
      • Kuwait

      1- Coordinating & Delivering The Arabic Book Show in Lebanon .2- Coordinating & Delivering " Kuwait Industrial Show " in Tunisia.3- Foreign Researcher in Kuwait Office in Beirut

  • Ministry of inteior affiers
    • Kuwait
    • Researcher officer
      • Aug 1996 - May 2000
      • Kuwait

      Reporting to Minister's Office

Education

  • 1995 - 1999
    Kuwait universty
    BHD, Political Since as Major
  • 2016 - 2017
    Kingston business Academy of Higher Aducation
    Deploma, Certified Trainer
  • 2019 - 2019
    Harvard Business Publishing
    Foundation degree, Building Leadership Excellence

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Industry Focus. “Banking”

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