Experience

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  Foton Lebanon

  • Lebanon, Chiyah

  • Commercial Vehicle Sales Supervisor

    • Jun 2019 - Apr 2024
    • Lebanon, Chiyah

    • Responsible of Foton showroom• Perform market research and analysis on competition• Follow up on leads and understand client needs• Working on new online sales strategies• Coordinate with the head of sales department about new ordered vehicles, expected production month and the expected arrivals• Maintain contact with current and prospective customers to secure future opportunities• Follow up after handovering the customers their new vehicles to ensure their satisfaction on the purchase and to respond to any questions or complaints

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  T. Gargour & Fils - Mercedes -Benz

  • El Bouar, Mount Lebanon, Lebanon

  • Certified Sales Consultant

    • Nov 2012 - May 2019
    • El Bouar, Mount Lebanon, Lebanon

    • Continuously search for and discover new leads and sales opportunities • Follow up on leads and understand client needs • Prepare offers for Clients by taking into consideration their specific needs and customizing their vehicles• Present offers to clients and clearly explain terms and conditions, highlighting the benefits and advantages of the offer over other potential options• Negotiate offers with customers, and handle customers' objections by highlighting the benefits of the offer• Closing deals• Order vehicles from factory upon client confirmation through the MBKS program, follow up on status and delivery of vehicle, and keep the client up-to-date on date of arrival• Handle all vehicle delivery tasks (marine insurance, customs, and transportation from port to showroom...)• Prepare vehicles for handover, ensure that all inspections and checks are completed, and inform clients of the handover time• Explain to customers the vehicle's features and options, and ensure that the client is satisfied and aware of all the terms and conditions• Prepare and communicate the servicing calendar for customers• Contact the customers after vehicle delivery to ensure their satisfaction of their product and to respond to any possible question or complaint• Communicate and coordinate with the marketing department on all marketing campaigns for commercial vehicles• Perform market research and analysis on competition• Build a customer database and increase the company’s market share

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  Techno Tower

  • Lebanon

  • Sales Executive

    • Nov 2011 - Nov 2012
    • Lebanon

    Techno Tower is a company that provides and equips automation and security systems.My main responsibilities are:1. Search for new projects such as villas, hotels, restaurants, buildings etc.2. Generate quotations in response to sales enquiries3. Delivering and negotiating quotations with the customer. 4. Follow up sales enquiries by mail, telephone, and personal visits and closing deals with clients5. Carry out market research about competitors’ new products and technologies6. Carry out customer service job and training7. Build relationship with customers.

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  Douaihy Pour Le Bois

  • Lebanon

  • Sales and Marketing Representative

    • Jun 2010 - Sep 2011
    • Lebanon

    1. Visit interior designers and architects and representing all range of products2. To build relationship with all customers 3. Ensure the availability of entire approved range of products at all times4. Carry out customer service job wherever required5. Ensure the good condition of the material to be delivered6. Informing the Sales and Marketing Manager regarding any competitor activities whenever observed7. Ensure at all times a smooth and stable relationship between the Customer and the company 8. Collecting payments and following up after sale service 9. Coordinating and executing various marketing activities and events

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  Commercial Facilities Company

  • Kuwait

  • Controller, credit analist

    • May 2008 - May 2010
    • Kuwait

    The Auditing department is the heart of the company where every single operation completed in the main branch and the CFC four other branches is sent to our department. We are the last to check the exactitude of all the documents of personal and car loans and have the authority to approve or stop the operation for further study, till it fulfills all the conditions and the rules set by the company and the Central Bank of Kuwait. My responsibilities included several things:1- Ci-Net enquiry: Checking the Ci-net for the latest information from the Public Authority of Civil information with the correct status and relevant information of our customer’s present and previous operations.2- Checking customers’ car loan documents and calculating their old and new installments inside and outside CFC (by using the Ci-Net) and make sure that with the new loan, the customer will not exceed the limit put by the Central Bank of Kuwait.3- Credit Analysis: Evaluating each applicant’s loan request to determine the likelihood that the borrower can burden his/her obligations and leave a remark for acceptance or rejection and send it to the director to sign.4- Data entry.5- Issuing Purchasing order