Experience

• 

  Al Mulla Healthcare Solutions

  • Kuwait

  • Sales Manager

    • Mar 2023 - Present
    • Kuwait

    Sales Leadership:I lead our sales team, ensuring exceptional performance by offering guidance, motivation, and training. I develop strategic sales plans to achieve revenue targets and build strong relationships with healthcare institutions, dental clinics, and medical facilities.Business Development:Identifying new opportunities and strategic partnerships is a core responsibility. I evaluate potential acquisitions, mergers, and joint ventures while continuously analyzing market trends and competitors to drive expansion and improvement.Product Expertise:Staying at the forefront of healthcare technology is vital. I master the technical specifications of our product lines, conduct product demonstrations, and provide technical support to clients for seamless product integration.Client Relationship Management:Cultivating and maintaining long-term client relationships is a priority. I act as a trusted advisor, collaborating closely with clients to understand their evolving needs and delivering customized solutions for efficiency and satisfaction.Marketing and Promotion:I collaborate with our marketing team to develop targeted campaigns, product launches, and promotional activities. Data-driven insights guide the optimization of marketing strategies to maximize brand visibility.Compliance and Quality Assurance:I ensure that all products and services meet regulatory and quality standards. Continuous monitoring of customer feedback and product performance drives improvements and enhancements.

• 

  Mountain for IT Consultations

  • Kuwait City, Al Asimah, Kuwait

  • Projects & Development Manager

    • Mar 2022 - Oct 2022
    • Kuwait City, Al Asimah, Kuwait

    -Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation.-Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.-To coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments.-Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.-Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes.

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  Advanced Technology Company

  • Kuwait
  • Medical Device
  • 700 & Above Employee

  • Application Specialist

    • Jun 2011 - May 2022

  • Team Leader

    • Jun 2011 - May 2022

    Act as a liaison between the hospital's clinical areas and the IT department. This includes the primary responsibility of determining the needs and requirements for clinical applications in acute and ambulatory healthcare settings. will also lead the evaluation, selection, and implementation of clinical systems (i.e. EMR, PACS, digital imaging, etc.). This individual will work with staff and physicians to optimize the usage of clinical systems through education and training, quality outcomes, and providing support in accordance with organizational goals.Account Management:• focused on nurturing a company’s relationship with existing clients:- Retain a customer’s business.- Power Mapping.- grow the business over time.• Customer Relationship:- enhanced customer satisfaction and retention, ensuring that a good reputation in the marketplace continues to grow- Increased value from the existing customers and reduced cost associated with supporting and servicing them, increasing the overall efficiency and reducing total cost of sales.- improve profitability by focusing on the most profitable customers and dealing with the unprofitable in more cost-effective ways.