Experience

• 

  Benugo

  • United Kingdom
  • Food & Beverages
  • 700 & Above Employee

  • Team member

    • Apr 2019 - Present
    • 250 Bishopgate/7 More London, London, England, United Kingdom

    Managing the operations of a small in-house café and completing the "Train the trainer" course. Acquiring training about food allergies and intolerances, PPE, and cash management to maintain high standards. Supporting team with any issues or problems on the job to increase their motivation and enhance productivity. Assisted new employees and educated them about the company standards, while delivering feedback and advice to manager on policies. Working with a high grade of autonomy in shop by utilising time management skills and making decision based on situation to ensure seamless running of working functions. Greeting guests with a positive attitude and identifying their needs to meet their requirements. Building rapport with teams and managers to reach mutual understanding and maintain professionalism. Monitoring stock level and ensuring that the food correctly dated by checking the expiry on regular basis.

• 

  Ch&co

  • United Kingdom
  • Hospitality
  • 700 & Above Employee

  • Barista

    • 2018 - 2019
    • Museum of London Dockland, London, United Kingdom

• 

  Game Internet point

  • Acate, Sicily, Italy

  • Business Owner

    • 2015 - 2017
    • Acate, Sicily, Italy

    Organised customer accounts data and updated accurate information in the company database to maintain confidentially. Assisted in overall building maintenance tasks to improve safety and increase customer satisfaction. Processed financial transactions with full accuracy as well as managed and reconciled till to improve cash flow. Developed and led employees to expand the business and achieve defined goals, while informing employees of any procedural changes applicable in a timely manner to streamline working functions. Resolved administrative problems by preparing reports and analysing data. Managed workload effectively using own initiative to complete all important tasks in a timely manner. Performed various clerical tasks correctly, including documents and correspondence typing, information gathering, record keeping, and filing.

• 

  Town Section for an Italian Political Party

  • Acate, Sicily, Italy

  • Co-Founder

    • 2012 - 2017
    • Acate, Sicily, Italy

    Established a town section for a big Italian political party in 2012 and took ownership of social media management, event organisation and management, and team building. Developed communication and coordination skills by collaborating with other teams and party members. Conducted research and maintained the knowledge of local and state policy changes to improve efficiency.

• 

  G&S group

  • Acate, Sicily, Italy

  • Administrator

    • 2006 - 2008
    • Acate, Sicily, Italy

    Processed both incoming and outgoing mail and dealt with phone calls to improve communication. Provided extensive administrative support and recorded and archived past projects. Liaised with government bodies to acquire project approval. Used AutoCAD software to support architects in drawing images. Implemented administrative system, managed diaries, and made appointments. Maintained stationary levels and ensured no loss of stock and delays by ordering and organising stock. Performed general admin tasks, such as record keeping, filing, and photocopying different documents. Organised meetings and produced presentations and papers for meetings to provide aid in decision-making.