Experience

• 

  Coupa Software

  • Canada
  • Software Development
  • 700 & Above Employee

  • RVP, Solution Delivery, Americas

    • Mar 2024 - Present

  • Director, Solution Delivery, Americas

    • Jan 2023 - Feb 2024

  • Lead, Solution Delivery, North America

    • Jan 2021 - Jan 2023

  • Sr Solutions Architect

    • Feb 2019 - Jan 2021

• 

  Scotiabank

  • Sr Manager, eProcurement

    • May 2017 - Feb 2019

• 

  KPMG

  • Toronto, Canada Area

  • Senior Consultant, Advisory

    • Jun 2015 - May 2017
    • Toronto, Canada Area

• 

  RBC

  • Canada
  • Banking
  • 700 & Above Employee

  • Procurement Manager, P2P Solutions

    • Oct 2014 - Jun 2015

    • Responsible for the configuration, upgrade and implementation of the Coupa Procure to Pay (P2P) Solution across RBC enterprise• Lead and complete technical activities for the implementation of programs and projects• Provide technical expertise, counsel and business solutions• Engage program/project stakeholders to plan, elicit, analyze, document, and validate business processes and all non-system requirements of a program/project

  • Sr Business Analyst, Purchasing Solution

    • Jun 2012 - Sep 2014

    Enable Enterprise Transformation• Further enhance eStore buying capability• Led UAT and PIV testing for the SRM 7 upgrade • Create Support Management process to improve service levels internally to RBC Procurement and to internal RBC customers• Create new Dashboards for improved management and reporting of managed spend and spend analytics• Administer the new RBC Connect eBuy PO Product Site to broaden communicationsDeliver on Financial Performance (Direct & Managed/Enabled) • Cost savings resulting in use of in-house solutions and resourcesBuilding & Extending Reach of Enterprise Services Capabilities Globally • Expansion of Technology• Leverage RBC Connect to improve communications throughout the global team• SRM7 integration with new Asset Management tool Leverage Diverse Talent to Deliver Creative & Value Add Solutions• Manage the defined QA process/schedule to ensure all standards are met• Develop and leverage test case documents, schedule, templates, reports, processes, approach and strategy to improve efficiency, turnaround and full testing coverage• Determine and manage the work of QA testers, including coaching and mentoring members of the team to best practices• Effectively communicate and build rapport/communication with team members, stakeholders and business partners using a variety of techniques and collaboration

  • eInvoice Analyst, Invoicing Solution

    • Jan 2010 - May 2012

    Enhance the Invoicing module and reach across the organization and supplier base by...• Continuously looking for opportunities to streamline and automate process that enhance efficiency and effectiveness• Identifying SCR’s to improve functionality or user experience• Identifying defects and fixing themProvide ongoing support to users/suppliers with day-to-day inquiries and technical problems • eInvoicing• BW Reporting Tool• Supplier Onboarding program• Aggregator Spend Reporting ToolCollaboration, Execution Excellence, Impact & Influence • Manage the inherent tension between collaboration and individual accountability• Debate issues with passion and builds mutual support with stakeholders across RBC, leveraging relationships to achieve objectives quickly• Work toward resolving differing views in a constructive manner by applying appropriate escalation practices• Take personal responsibility to deliver on commitments and objectives within own team while ensuring quality

  • Bilingual Client/Vendor Support Analyst

    • Feb 2008 - Dec 2009