Experience

• 

  ALD Automotive Schweiz

  • Switzerland
  • Financial Services
  • 1 - 100 Employee

  • Senior Key-Account-Manager

    • Apr 2024 - Present

    • Schriftlicher und telefonischer Kundenkontakt in allen Bereichen des Full-Service-Leasings und in der nachhaltigen Flottenverwaltung (in den Sprachen D, F, I & E) mit Fokus Grosskunden• Beratung zur optimalen Fahrzeugauswahl und Umstieg auf Elektromobilität• Enge Zusammenarbeit mit dem Verkaufsinnendienst / Account Management und den Fachabteilungen• Professionelle Erstellung von Präsentationen für interne und externe Termine• Bearbeitung von Kundenausschreibungen• Durchführung von regelmässigen Review Meetings mit Bestandeskunden• Up- & Cross-Selling innerhalb des zugewiesenen Firmenkundenportfolios• Erstellung von Besuchsrapporten• Pflege des CRM-Systems Salesforce• Erstellung von statistischen Auswertungen und Flottenreports für unsere Kunden• Umsetzung von Aftersales- und Kundenbindungsmassnahmen• Teilnahme an repräsentativen Messen wie z.Bsp. Auto Zürich• Verantwortung und Auswertung von KPI’s und Budget-/Forecasts• Überwachung der Zahlungsmoral unserer Kunden

  • Key-Account-Manager

    • Oct 2022 - Apr 2024

• 

  RHIAG Group Ltd

  • Baar

  • Marketing / Kundenberater Garagenkonzepte

    • Jan 2016 - Oct 2022
    • Baar

    To bulit a new sales & marketing concept, target group are undipendently acting car garages. The main aim is to strengthen the cooperation with existing clients (direct sales) or clients of our partners (wholesales / indirect sales) and provide them a full makreting solution in terms of labeling, website, CI and CD, client retention and professional image.Tasks:- client meetings- creating a general situation plan- suggestion of marketing solutions- request for design proposition from partners (web design, letter & envelope design, overalls, external & internal garage labeling, design for point of sales, div. trainings, ect.)- collaboration in light budget calculation

• 

  Arval (Schweiz) AG

  • France
  • Financial Services
  • 700 & Above Employee

  • Account Manager / Business Manager

    • Oct 2014 - Dec 2015

    Relationship management to clients, adapation of contract, calculation of tenders, advise of fleetmanagment, cost saving, consultation on: Insurance & accident, tyres, maintenance, reporting, taxes, budget, car policy fleet renewals, Emission. fixing of appointments, Organisation of Meetings, Apply of price strategy, CRM-Management, attending Meeting with prospects, consultation in terms of fleetmanagement,

  • Account Manager

    • Jun 2010 - Sep 2014

    Relationship management to clients, adapation of contract, calculation of tenders, advise of fleetmanagment, cost saving, consultation on: Insurance & accident, tyres, maintenance, reporting, taxes, budget, car policy fleet renewals, Emission. fixing of appointments, Organisation of Meetings, Apply of price strategy, CRM-Management,

  • New Business Account Manager

    • Jan 2010 - May 2010

    Acquisition of new prospects and clients (phone) incl. fixing of appointments, Organisation of Meeting, calculation of tenders, advise of fleetmanagment, cost saving, consultation on: Insurance & accident, tyres, maintenance, reporting, taxes, budget, car policy fleet renewals, emission, apply of price strategy, CRM-Management,

• 

  Rhiag AG

  • Baar

  • Technischer Sachbearbeiter Einkauf

    • Jul 2007 - Jul 2008
    • Baar

    order process of spare parts for cars, control of stock portfolio, consultaion & advise for clients (garages & mechanician), update of list prices, administration & update of e-commerce shop/ catalog, negociation of purchase prices, organisation of transport goods.