Experience

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  Lady M's Boston

  • Boston, Massachusetts, United States

  • Professional Organizer

    • Aug 2019 - Present
    • Boston, Massachusetts, United States

    Closet transformation specialist, the creator of The Butterfly Effect” , will edit , organize and get you ready to fly and be your best self .

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  The Tannery

  • Boston, Massachusetts

  • General Manager

    • Jul 2016 - Aug 2019
    • Boston, Massachusetts

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  LA PERLA BOUTIQUE BOSTON

  • MANAGER

    • Feb 2009 - Aug 2015

    Store manager.

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  La Perla

  • Greater Boston Area

  • Store Manager

    • Feb 2002 - Aug 2015
    • Greater Boston Area

     Promoted to effectively drive retail business, including Sales, Operations, Customer Service, HR, PR, & Marketing. Successfully coached and trained five-employee staff by implementing new company policies and leveraging knowledge of products and such sales techniques as KPI tracking and sales clinics. Generated average of ~1.5M in sales / year.  Oversaw all daily operations to ensure seamless inter-departmental communication and efficient functioning.  Grew business by 28% from 2009 to 2011, and by total of 21% throughout tenure . Built partnerships and networked and with national and local affiliates to host successful events; introduced to new clients and improved brand reputation and competitiveness.

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  prada

  • sales

    • Nov 2001 - 2003

    . Oversaw Women’s department; optimized sales of shoes, handbags, and apparel. Generated $700K in average revenues per year. Established rapport with new clients to generate repeat business. Ranked as top producer within sales team; exceeded monthly sales goals of $75K. Utilized team building exercises to help train and motivate new sales staff. Created and executed visual merchandising displays that adhered to Company standards. Increased sales by 35% during tenure.

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  cristian dior

  • sales

    • 2000 - 2001

     Drove sales at flagship store; generated annual average of $800K / year. Developed and maintained strong client following of both international and local clients. Added efficiency by implementing “zone selling process” that allowed sales associates in each department to effectively cross sell.  Contributed to successful personal shopping experiences for celebrities and VIPs; maintain high comfort level in company of royalty, celebrities, and special clients.  Implemented daily cycle counts to improve inventory control, minimize losses, and maximize profitability; maintained annual average of 1-2% shrinkage. 65% profit gross margin, and Company’s lowest payroll.

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  montblanc

  • sales

    • 1998 - 2001

     Drove sales of the world’s finest luxury writing instruments, watches, and leather accessories. Generated annual average of $850K in sales / year. Awarded “Top Sales Associate” in the country for increasing sales by 120% over target. Developed strong corporate business for the store; generated 30% of annual income. Engendered repeat and referral business by piloting in-store Customer Service Department plus after-sales service function. Reached out to local community by directing several in-store events per year; which represented ~15% of business annually.

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  Torneau jewlers

  • service manager

    • May 1993 - Oct 1998

    Trained ,squeduled and supervised a team of sales advisors,analyze daily sales data and inventories to plan promotions and make adjustments.Apraisal and expert in upscale watches.