Experience

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  Flow Traders

  • London, England, United Kingdom

  • Office Manager

    • Nov 2023 - Present
    • London, England, United Kingdom

• 

  EP UK Investments Ltd

  • Executive Assistant to CEO

    • Apr 2018 - Nov 2023

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  Navigator Gas

  • London, United Kingdom

  • Office Administrator

    • Jun 2016 - Apr 2018
    • London, United Kingdom

    • Assisting Directors with: management of diaries and meetings, reservation of restaurants, expenses and credit card reconciliation. • HR admin: logging in annual leave, sickness, other absence and working from home, New starter & Leaver process, Simbase profile and log in details. • Travel: organising flights, hotel, car hire for employees, reconciliation of invoices. • Events: Office Opening party, Christmas party, Directors Away Day, Overseas Board Meetings, Ship Naming Ceremony and monthly drinks in the office. • Planning and organization of the office move. • Contract management: procurement of new office contracts and negotiating with new suppliers.• Arranging office maintenance visits and call outs for remedial works. • Providing general support to office staff with adhoc duties• Ensuring efficient running and operation of the office• Liaising with facility and building security on office maintenance, power shutdown, fire drills, emergency, tenant meetings. • Maintain stock lists and orders office supplies as needed.• Public Liability, Office and Travel Insurance including submitting claims.• Training: organizing First Aid, Fire warden and Ani-bribery training. • Reception: answering incoming calls, meeting and greeting visitors, meeting rooms management.

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  Reed Smith LLP

  • London, United Kingdom

  • Front of House Assistant

    • Mar 2014 - Jun 2016
    • London, United Kingdom

    • Ensuring internal and external clients are greeted upon arrival and managed in accordance with Front of House service requirements. • Reservation of meeting room bookings using EMS Enterprise Legal 7.0• Booking global video conferences making sure that the rooms are equipped in accordance with specified requirements. • Operating a switchboard in a warm and professional manner ensuring all calls are promptly directed. Complying with ‘’ No Name Policy’’ and ensuring that all sales calls are recognized and therefore not forwarded. • Assisting clients and fee earners with other business services as required - scanning, faxing, photo copying and travel arrangements. • Liaising with overseas offices to arrange all requirements needed for overseas partners’ and associates’ London visit. • Conducting daily checks of meeting rooms ensuring maintenance issues are promptly reported to the relevant persons and all stationary and refreshments are fully stocked. • Booking catering – organizing refreshments, lunches, client dining.• Liaising with Facility Team in preparation of meeting rooms advising on the room layout requirements. • Ensuring that reception area is clean and tidy at all times and all defects reported.

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  PwC

  • Service Desk Coordinator

    • Jun 2012 - Mar 2014

    •Coordinating large volumes of meeting room bookings using CABS software and Microsoft Excel. •Liaising with AV team in regards to room set-ups and the provision of audio visual/video conferencing equipment.•Providing assistance with setting up video conference connection and Power Point presentations. •Liaising with hospitality team in regards to catering/refreshments for meeting.•Monitoring stationary stock in the meeting rooms and reordering when required.•Reporting any problems to the office managers. •Adding new joiners and removing leavers from the AOS Hoteling System.•Dealing with AOS hot desk reservations, desk allocations and any other related issues. •Meeting and greeting internal and external visitors in a professional manner. Ensuring they are signed in and inducted using the agreed process and procedures•Providing monthly floor /meeting room utilisation statistics to the management. •Complying with security policy and procedures. Being aware of Penetration tests, tailgating and ensuring that all visitors have a host and clearly display their visitor badge at all times.•Supporting colleagues and assist coaching New Starters through their probation periods.• Answering all incoming telephone calls / enquiries/emails promptly giving a warm, courteous welcome and re-routing them if needed to relevant parties. •General administration duties, photocopying, filing etc. •Data entry onto internal systems.

  • Hospitality Coordinator

    • Mar 2011 - Jun 2012

    • Answering enquires for room bookings via telephone and email. • Greeting and meeting clients upon arrival.• Overseeing the bookings and organizing refreshment in the meeting rooms. • Delivering an excellent silver service at private functions.• Worked together with reception, housekeeping, house services, and the events team to ensure rooms are set correctly and are in line with Aramark’s fine dining standards.• Coordinated with managers, chefs, servers and other butlers to ensure service is carried out in a timely manner.

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  Thomson Reuters

  • Coffee Shop Manager

    • May 2005 - Feb 2011