Experience

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  Canada Goose

  • Canada
  • Retail Apparel and Fashion
  • 700 & Above Employee

  • Logistic Coordinator Outbound

    • Oct 2021 - Present
    • Zoug, Suisse

    - Management of DTC flows for UK/IR: management of inbound supplies (products and consumables), management of product returns, management of deliveries for the opening of Edinburgh; ensuring availability and information flows. Cooperation with stores and 3PLs - Wholesale/B2B2C flows management: management of deliveries to wholesalers/department stores, management of employee, warranty, marketing orders. Informing about logistic issues during the weekly S&OP meetings of each region (UK/IR, FR/Benelux/ES-PT, DACH). Cooperation with the WAS and commercial team, 3PLs and wholesalers - E-commerce customers claim management (Jira): analyzing requests, coordinating logistic actions, ensuring feedback to customers. Cooperation with the Teleperformance and Ecommerce team, 3PLs

• 

  Loreto Kurse werkstätten sprachen

  • Zug, Switzerland

  • Relocation in Switzerland - Family settling in - Learning German

    • Aug 2019 - Mar 2022
    • Zug, Switzerland

    Level A1 achieved Level A2 in process

• 

  BSB - Peter Lang Edition - Snowland Art School - Roundabout China

  • Pékin, Chine

  • Expatriation in China - Volunteering

    • Sep 2016 - Jul 2019
    • Pékin, Chine

    - British School of Beijing/Parent’s Association: PA Steering Committee and School Charity Board member, Communication and Cultural Tours manager, Parent’s choir founder. BSB: 1200 students, 60 nationalities, PA’s budget 190000rmb (27170chf) - Peter Lang Edition: proofreader for the French version of the book “Chinese sociologists from the first half of the 20th century”, translated from Chinese, 326 pages. - Snowland Art School (Xiahe, CN): support their development through BSB Charity Board, secure the donation (35000rmb-4940chf), and develop a long-term relationship. Since 2010, Tenzin Dolma teaches art and more to 12 Tibetan students. - Roundabout China (Beijing, CN): sort books and work on bookfairs. BSB Bookfair 2019 raised 86743rmb (12236chf). Started in 2008, Roundabout helps 48 charitable organizations around Beijing, throughout China, and Mongolia.

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  Zodiac Aerospace

  • France
  • Aviation and Aerospace Component Manufacturing
  • 700 & Above Employee

  • Ww Repair Pricing Analyst

    • Mar 2015 - Aug 2016

    Within the "Pricing" department, calculate and set the prices for maintenance and repair interventions operated by OEM repair stations (own or subcontracted). Be the reference in terms of price definition for Europe, Asia and the United States. => At the strategic level: responses to customer calls for tenders - study the competition by listing the number of authorized repairers and the average prices charged by type of intervention - consolidate the data and calculate K% if necessary (study of costs and the level of return of sub-assemblies: define in how many cases each listed part is changed and at what costs) - cooperate with the sales team to set prices, considering the objectives communicated by the client, and finalize the response to the call for tenders => At the operational level: responses to requests for prices for equipments already received in repair stations and blocked due to lack of catalog price - study the request, the official documents (CMM, SB ...) and the specificities of the client - analyze raw material and labor needs - calculate the prices to be applied in this case and deduce the general flat rate for all customers - integrate the new prices into the price catalog and communicate them => "Customer expertise" project: set up an invoicing process for customer expertise - participate in the working group & define the actions of the Pricing team - define the associated working methods (communication flow, standard emails, monitoring tables, KPIs) - ensure the quality of data in M3 system (blocking and unblocking of the SPT, customer invoicing) - cooperate with the Technical Support department, Program Managers, Client Account Managers, and members of the management team

  • Ww Supplier Relationship Representative

    • Sep 2013 - Feb 2015

    Within the Front Office / Repair Department guarantee the customer satisfaction and the respect of repair deadlines for civil, helicopter and military markets (15 days, 30 days, or 90 days): - management of repair orders for European customers - management of information flows between repair stations and Customer Account Managers - update communication tools (Hyperion, macros in Excel) and exchange Backlogs with repair stations - guarantee the regularity and reliability of information concerning deadlines (diagnosis date, return date to customers) and concerning recurring problems - animate the network through conference calls and audits at repair stations - establish weekly client statuses and send them to Client Account Managers - define the indicators (delivery times and repair delays) and transmit them to the hierarchy and to the repair stations Most important customers: Air France, Lufthansa, Dassault, Bombardier.

• 

  Oxybul Eveil & Jeux, ID Group

  • Fourqueux, 78

  • Supply Coordinator Asia

    • 2012 - 2013
    • Fourqueux, 78

    Asia supply specialist - Import : - portfolio of 140 suppliers, Asian and European - management of orders, from transfer to invoice collection: set-up quantities, follow-up of deliveries and remainders, anticipation of shortages and restocking orders, reconciliation of invoices and validation - communication of delivery times on the website and with the Retail procurement department - management of the delivery schedule from Asia to France (sea, air, customs clearance) - management of delivery anomalies and supplier return - daily cooperation with the purchasing department, the warehouse, the freight forwarder, and the customs clearance agent - assortment: games, toys, decoration

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  Uvsq Université De Versailles Saint-quentin-en-yvelines

  • France
  • Research Services
  • 700 & Above Employee

  • Parental leave and studies

    • 2009 - 2012
    • Versailles

    VAE (Validation of Acquired Experience) and obtainment of the diploma “ Bachelor Science & Engineering Logistics”

• 

  IKEA Group

  • Netherlands
  • Retail
  • 700 & Above Employee

  • Store Supply Manager SWE

    • 2006 - 2009

    Ikea Logistic Support: head office for distribution in the South West region (France, Spain, Portugal). Management of the supply of central warehouses and stores, and general management of warehouses. Manage a team of 20 Store Supply Specialists in a context of organizational change. - maintain the availability of products, the flow of information and the level of service within a department undergoing restructuring - motivate and support: detect the risks of a deterioration in the working atmosphere, strengthen group dynamics, mobilize individually - coach the team for its reclassification: use internal tools to define the professional project, work on CVs and cover letters, prepare and simulate job interviews - contribute to the development of employees' skills: identify needs, define the activities to be implemented, anchor training. Work on self-confidence, stress management and daily priorities Help with stress management at work (entertainment, "Zen" room and document, decoration). Management of the Expansion project for the South West region: secure 7 store openings in 6 months in France, Spain, and Portugal. Results: healthy stock level, particularly good service level and excellent sales; and incredibly positive feedback from the staff.

  • Transport & Distribution Methods Coordinator SWE

    • 2003 - 2006

    Ikea Distribution and Services is the former corporate name of Ikea logistic Support. Lower logistics costs by optimizing the transport of finished products out of French, Spanish and Portuguese suppliers (South West region). - analyze work procedures, key figures, and constraints through audits - optimize loading at suppliers - optimize methods and modes of transport - define and implement solutions adapted to the relations - monitor and improve the quality of service provided by carriers Assume the function of Operational Transport Manager for the region within the global group. => Ikea target of reducing transport costs: 2,5% per year. Objective reached the 3 years. 6-month assignment: Distribution Methods Coordinator Optimizing distribution methods for each store in France, Spain, and Portugal in order to reduce logistics costs and warehouse storage. - analyze the possibilities of optimization: delivery time, products, flexibility of suppliers and stores - issue simulations showing the expected cost reductions - define and implement, with stores and suppliers, the optimal distribution method - monitor and adapt if necessary, to guarantee the optimization of the method

  • Supply Manager SE-SWE

    • 1999 - 2003

    Secure the supply of central warehouses in the region while respecting the purchasing budget and guaranteeing a good stock structure. - approx. 1000 articles representing 350 million euros in turnover - forecast medium- and long-term sales, negotiate and monitor the purchasing budget, control sale prices, define storage goals - update monthly the order parameters to guarantee the quality of the need calculation - manage the assortment (new, outgoing, activity items, etc.) - manage the team of Store Supply Specialists working on the same assortment Responsible to guarantee the "balancing of stock levels" within the flow separation project of the distribution region: define the working methods and the associated retro-planning, write the procedures, instruct, and support daily. Results: good stock levels in new regions and low exception handling costs.

  • Store Supply Specialist SE

    • 1996 - 1999

    Ikea Commercial and Supply Support: head office for distribution in the South region (France, Italy, Austria, Switzerland). Supply management for central warehouses and stores, and general management of warehouses. Secure supply to stores in the region by working proactively with suppliers and Ikea's head office in Sweden and ensuring information flows. - manage non-honored store orders daily and provide information on shortages or risks of shortages - proactively detect the risks of ruptures and act with the purchasing centers or / and the Ikea’s head office to avoid them - detect effective shortages and act to minimize them - inform stores of delivery times and assortment rotations - manage new items and items leaving the assortment, ensuring their start or end of sale Management of specific "TD, Trading Direct" orders.

  • Transport Planner EU

    • 1993 - 1996

    Ikea Distribution: logistics warehouse managing flows in the southwest region (France, Spain, Portugal). Charter and secure transport of finished products out of French suppliers (approx. 100) to Ikea warehouses on a worldwide scale (road, rail, and sea transport) - receive transport requests from suppliers and manage chartering - monitor the evolution of the transport and proactively inform the suppliers Set up just-in-time deliveries and quality monitoring of carriers.

• 

  Db Schenker

  • Germany
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Ww Freight forwarder agent

    • 1990 - 1993
    • Vénisieux, 69

    Medtrans / Jules Roy ; group Schenker. Transport forwarder (road, rail, sea, inland water). Manage transports for all export shipments by sea. - organize transport from the customer and follow the operations until the vessel leaves from France or the Netherlands - issue transport and customs documents - proactively monitor the evolution of the transport and inform the customer - send the file to the recipient agent for preparation of import formalities, invoice and classify