Experience

• 

  IBM

  • Senior Power Sales Specialist

    • Jan 2022 - Present

  • Client Technical Specialist - Power

    • Jul 2012 - Present

    Responsible for developing and managing customer relationships across Eastern US territories. Partnered with clients in multiple industries to design and implement Power Systems solutions. with primary areas of focus including business intelligence, advanced analytics, risk management, supply chain management, private and public clouds, and financial systems management.

• 

  IT That Works

  • IT Specialist

    • Oct 2010 - Jun 2012

    Provide in person, on phone, and remote technical supportTroubleshoot back-end and front-end issues on all systemsSustain existing customer relationships through frequent communications

• 

  Global Wireless / Verizon Wireless

  • Sales Associate

    • Jun 2009 - Aug 2009

    Provided technical support for customers.Maintained customer relations with customers before, during, and after the sale.Worked with customers to determine the best device, plan, and accessories for them.

• 

  Alpha Epsilon Pi Fraternity

  • Exchequer/Treasurer

    • Jan 2007 - Jan 2008

    Alpha Epsilon Pi FraternityCreated annual budgetThird person in charge of organizationIn charge of all expenses and collections of money owed

• 

  Hoff and Associates, Inc

  • Assistant IT Coordinator

    • May 2006 - Aug 2006

    Designed, built, and installed Linux HPC cluster computing systems.Implemented a cable management system in the server room.Maintained the office network.Responsible for in-office repairs of workstations.

• 

  Wizcrew LLC

  • Founder/President

    • Aug 2000 - Aug 2005

    Designed and created websites for clients.Setup network solutions for home and small business'.Tutored clients on proper use of a computer and its applications.Repaired and or built home and small business workstations.