Experience

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  Ideals

  • Customer Success Manager
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  iDeals

  • New York, New York, United States

  • Customer Success Manager

    • Oct 2022 - Present
    • New York, New York, United States

    Since 2008, iDeals has helped professionals collaborate over sensitive data by providing a comprehensive Virtual Data Room (VDR) solution that simplifies secure confidential document sharing and corporate deal management during M&A and other transactions.I manage the client journey beginning ...

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  Reachdesk

  • New York, New York, United States

  • Account Manager

    • Sep 2021 - Aug 2022
    • New York, New York, United States

    Hired as the first US-based Account Manager, I managed a book of business that comprises 50+ accounts spanning SMB to enterprise. Day-to-day activities include renewal discussions, platform expansion opportunities and collaborating with CS, Sales and R&D to ensure a strong customer experience...

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  Re-Leased

  • New York, New York, United States

  • Account Executive

    • Mar 2021 - Sep 2021
    • New York, New York, United States

    A cloud-based commercial property management software, Re-Leased automates manual workflows for landlords and property managers while providing you with real time data and insights through CREDIA to help companies make more informed business decisions. We also offer advanced mobile apps for tenan...

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  Falcon.io

  • Denmark
  • Technology, Information and Internet
  • 100 - 200 Employee

  • Account Manager

    • Nov 2019 - Feb 2021

    - Managed a client portfolio of more than 100 accounts spanning agency, SMB and enterprise, encompassing $2 million in annual billing- Partner with customer success manager, sales, product and R&D team to ensure smoothonboarding, successful implementation, expansion and renewal of Falcon.io suite- Three years of quota carrying roles managing the full sales cycle

  • Senior Market Development

    • Jul 2019 - Nov 2019

  • Market Development

    • Aug 2018 - Jun 2019

  • Sales Development Representative

    • Oct 2017 - Aug 2018

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  ALIVE Festival

  • Mineral City, Ohio

  • Event Coordinator (Seasonal)

    • Feb 2009 - Oct 2020
    • Mineral City, Ohio

    Founded in 1988, Alive is one of the longest-running outdoor music festivals in the country. I serve seasonally in a variety of roles - from assisting with the social media efforts to filming marketing materials, conducting interviews and generally overseeing the various logistics involved with a...

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  FACTORY PR

  • Greater New York City Area

  • Account Executive

    • May 2017 - Oct 2017
    • Greater New York City Area

    Factory PR is a preeminent communications agency that sits at the nexus of style and technology innovation. Known for its expertise in launching and repositioning brands, Factory PR architects multi-faceted strategies incorporating public relations, influencer marketing, celebrity activations, co...

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  AxiCom

  • Greater New York City Area

  • Assistant Account Executive

    • May 2015 - May 2017
    • Greater New York City Area

    I supported Dell Technologies business units spanning from consumer laptops to healthcare and B2B products at AxiCom (Formerly PPR Worldwide). Coordinated product launches, industry events, media briefings, proactive pitches, coverage reports, social media content, and competitive analysis report...

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  The Impact Group Public Relations Agency

  • Hudson, Ohio

  • Client Solutions

    • Jan 2013 - Jul 2014
    • Hudson, Ohio

    The Impact Group is a full-service public relations and marketing communications agency in Hudson, Ohio. Working on the client solutions team, I filled many traditional PR roles including writing press releases, newsletter articles and media alerts. I also did a variety of different research proj...

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  Kent State University

  • Kent, Ohio

  • Resident Assistant

    • Jan 2010 - Jan 2013
    • Kent, Ohio

    For five semesters I managed a coed floor of 25-55 students ranging in ages from 18 to 30+. My responsibilities included developing, promoting and implementing community-oriented programming for the students and working to provide a nurturing environment for personal growth and learning.