Experience

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  Contech Bureau de Change Limited

  • N6 Limbe Mall Cairo road Lusaka

  • Operations Manager

    • Aug 2016 - Present
    • N6 Limbe Mall Cairo road Lusaka

    • Liaising with the central bank of Zambia on behalf of the organisation• Managing day to day operations and new business development• Purchasing foreign currency from the commercial banks as appointed company representative• Making reports for onward submission to the central bank of Zambia• Preparing and overseeing of the operational budget• Developing strategies and procedures that increase efficiency and maximize profits• Creating sales or production goals, often in cooperation with other executives and the chief executive officer• Identifying issues that may affect sales, production or delivery of services, and creation of solutions to promptly address problems• Supervising operational staff members

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  United Bank For Africa (UBA)

  • Lusaka, Zambia

  • Relationship Manager

    • Dec 2015 - Jul 2016
    • Lusaka, Zambia

    • Educated clients on the bank products available and tailoring a solution for their needs• Prepared documentation on the creation of risk assets to increase business profitability.• Aggressively marketed the bank’s products to ensure favorable market response and optimum build-up of revenue.• Solicited and acquired customer relationships to improve deposit liability growth and mix.• Ensured the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.• Implemented the delivery of marketing strategies and targets• Processed data to produce accurate facts, figures, and reports;• Facilitated, established and maintained effective relationships with new and existing customers;• Training junior sales representatives• Opened corporate accounts• Corporate and individual Loan processing• Researched the latest products and regulations

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  Standard Chartered Bank

  • Lusaka, Zambia

  • Business Development Executive

    • Mar 2014 - Oct 2015
    • Lusaka, Zambia

    · Supervising a team of six sales members· Sourcing and booking of new business· Compiling all daily sales activities· Monitoring customer complaints and logging them daily for formal management to improve employees working ethics and degree of service · Identifying the customer and knowing the customer· Actively reviewing and monitoring competitor products.· Compiling daily sales activities· Remaining alert to the risk of money laundering and assist in the Bank's efforts in combating it by adhering to the key principles in relation to: · Identifying the customer, knowing the customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers · Conversant with norkorm, crb, marcis, ebbs and cdd

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  Bonaki Group of Companies

  • Lusaka, Zambia

  • Administrative Officer

    • Feb 2011 - Dec 2013
    • Lusaka, Zambia

    • Maintaining records of invoices, creditors' payment transactions, • Preparation of accounts payable, • Preparing cheques• Maintaining filing and invoice monitoring systems, • Auditing petty cash envelopes, scheduling appointments,• Assisting with payroll, • Control and maintenance of client files, • Data entry and assisting with financial reporting, • Preparing company calendars.