Experience

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  Enter talk pro

  • HONG KONG SAR, China

  • Chat moderator

    • Apr 2022 - Feb 2024
    • HONG KONG SAR, China

    Experienced and dedicated remote Chat Operator with a proven track record of delivering exceptional customer service through digital channels. Proficient in utilizing various chat platforms to engage, assist, and resolve inquiries promptly. Demonstrates strong communication skills, adaptability, and a customer-centric approach to ensure positive user experiences. Adept at multitasking in a virtual environment while maintaining a high standard of professionalism and efficiency.Working as chat moderator, freelance and remotely it is very exciting and interesting, because you work on your own time, on your own pace and meeting deadline is a priorityMy grammar, typing skills and using internet is the thing I do everyday and I'm good at it.

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  italk ltd

  • Randburg, Gauteng, South Africa

  • Call Center Agent

    • Jul 2023 - Jan 2024
    • Randburg, Gauteng, South Africa

    Dedicated and experienced Call Center Agent with six months of customer service expertise in fast-paced call center environments. Proven track record of exceeding sales targets, resolving customer issues efficiently, and maintaining high levels of customer satisfaction. Skilled in multi-tasking, problem-solving, and adapting to new technologies.

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  Sabela attorneys

  • Durban, KwaZulu-Natal, South Africa

  • Administrative Assistant

    • Feb 2021 - Jun 2023
    • Durban, KwaZulu-Natal, South Africa

    Assisted with various administrative tasks including data entry, filing, and document organization. Supported reception duties by answering phones, directing calls, and emails. Provide comprehensive administrative support to the team, including managing calendars, scheduling meetings, and coordinating travel arrangements.Prepare and distribute correspondence, memos, and reports.Organize meetings, including arranging venues, preparing agendas, and serving refreshments.Maintain office supplies inventory and place orders as needed.Handle incoming and outgoing mail and manage electronic and paper filing