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Eugene Davies

Senior Roaming & Interconnect Manager at Digitel Holdings Ltd
Intro Book
Seasoned telecommunications professional with expertise in roaming and interconnect management.
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Location
Juba, Central Equatoria, South Sudan, SS
Skills
  • Roaming
  • Gsm
  • Telecommunications
  • Vas
  • Customer Service
  • Show all
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Bio

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Eugene Davies is a seasoned telecommunications professional with expertise in roaming, interconnect management, and customer service. He has over 15 years of experience in the industry, holding senior roles in companies such as Digitel Holdings Ltd, K3 Telecom AG, and Africell-Lintel Sierra Leone. Eugene holds various certifications, including a Master's degree in Governance and Leadership and certifications in Strategic Management, Project Management, and Roaming.

Credentials

  • Stategic Management
    Coursera Course Certificates
    Oct, 2022
    - May, 2026
  • Project Management
    Coursera
    May, 2021
    - May, 2026
  • Initiating and Planning Projects
    Coursera Course Certificates
    Feb, 2021
    - May, 2026
  • Managing Project Risks and Changes
    Coursera Course Certificates
    Feb, 2021
    - May, 2026
  • Business Process Management
    Creative Python
    Jan, 2021
    - May, 2026
  • Project Management Methodology
    Creative Python
    Jan, 2021
    - May, 2026
  • Management Skills for International Business
    Coursera Course Certificates
    Sep, 2020
    - May, 2026
  • Customer Analytics
    Coursera Course Certificates
    Jul, 2016
    - May, 2026
  • Management Development Program Certificate
    Tamayyaz
  • Roaming Certificate
    ROCCO (The Roaming Consulting Company Ltd)

Experience

  • Digitel Holdings Ltd
    • Senior Roaming & Interconnect Manager
      • May 2021 - Present

  • Digitel Telecommunication
    • Senior Roaming Manager
      • Dec 2020 - May 2021

  • K3 Telecom AG
    • Switzerland
    • Telecommunications
    • 1 - 100 Employee
    • Key Account Manager
      • Jan 2020 - Dec 2020

    • Sales Coordination | Business Development
      • May 2019 - Dec 2020

      -Identifying and following up new business opportunities to increase sales revenue.-Direct sales Team focus, analyse sales data and engage in strategical sales planning.-Initiating, planning and overseeing new market opportunities, developing effective sale processes and ensuring that the company achieves its sales objectives and increase sales revenue.-Communicating new product and service to existing and potential customers and engage in Customer Relationship Management processes.-Manage sales application in coordination with the finance department and other relevant units-Set S.M.A.R.T sales goal and targets, monitor the team’s progress, identify shortcomings and propose improvements.

  • Vivacell
    • South Sudan
    • Head of Roaming Section
      • Apr 2012 - Mar 2019
      • South Sudan

      Increase roaming revenue by optimizing roaming relationships and rolling out more operators and servicesNegotiate roaming agreements in compliance with GSM MOU standards and companyrequirementsSupervise the coordination of C7 links, data flow and all necessary implementation for technical testing.Monitor the roaming operations bottom line and optimize its output by evaluating the roaming supplier service and recommend most appropriate alternatives.Monitor all roaming agreements and apply changes whenever applicable.Monitor all testing and escalate any delay or testing issue within house team and operator for timely commercial launch.Coordinating with the roaming signaling link supplier, Data Claring House and Financial Clearing House fo effective roaming operation.Provide Customer care and corporate sales with relevant data to support subscribers with relevant information.Interact and coordinate with Marketing and customer care to contribute towards identification of new roaming business opportunity.

  • Africell-Lintel Sierra Leone
    • Head of Commercial Roaming
      • Oct 2009 - Apr 2012

      IRA negotiation and signing of Roaming agreementInitiate roaming proposal for growth and revenue optimization. Monitor roaming growth and revenue. Information distribution to international operators and in-house roaming teamFollows up IREG testing & TADIG testing with international operators & in-house roaming team.Crosscheck, update and modify info package on request. Example. Update AA14,update contact info, modify IOT to gain competitive advantage Coordinating with (DCH & FCH) on roaming issues.Agree Commercial Opening date & Open Roaming relations commercially for both Post paid and Prepaid roaming.

    • International Roaming Coordinator Africell-Lintel Sierra Leone
      • Sep 2007 - Sep 2009

  • Comium Sierra Leone
    • Assistance Roaming Coordinator
      • Feb 2005 - Sep 2007

Education

  • 2019 - 2021
    Institute Of Public Administration and Management, University of Sierra Leone
    Masters in Governance and Leadership, Strategic Management and Leadership /Private And Public Sector
  • Institute of Commercial Management
  • Roaming Consulting Company LTD (ROCCO)
    Roaming
  • Tamayyaz
    Management

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