Experience

• 

  Kaedi Recruitment Agency

  • Healthcare Assistant

    • May 2022 - Present

    Health and Care Worker | K.R.A |Responsible to all aspects of care of children with learning disabilitiesAdministering medicationRecord keepingPersonal careLiaising with parents and familiesCaring for all aspects of elderly residents' health and wellbeingCo-ordinating an entertainment programmeAssisting with daily living activities such as eating, showering and using the toiletUtilising equipment to move patients when necessaryHelping tidy the patient’s home or roomTaking the patient’s vital signs such as blood pressure and temperatureTalking to patients and reassuring themAttending meetings with other healthcare professionalsAssisting nurses and other staff when neededAdhering to professional standardsDelivering reports to Case Managers and reviewing any important changes in the patient’s condition

• 

  Thrive Agric

  • Abuja Municipal, Federal Capital Territory, Nigeria

  • Frontend Developer

    • Jun 2019 - Present
    • Abuja Municipal, Federal Capital Territory, Nigeria

    ● Build UI for mobile view.● Implement website, Mobile applications, and landing pages from concept through deployment.● Standardized all output with a new, responsive mobile-first approach.● Collaboration with product team members to implement new feature development.

• 

  HexaWare

  • Dubai, United Arab Emirates

  • Call Center Customer Service Representative

    • Dec 2018 - Apr 2019
    • Dubai, United Arab Emirates

    ● Obtained applicants information by answering calls and also verifying information.● Determined eligibility by comparing applicant’s information to requirements.● Established policies by entering client information and confirming pricing.● Informed applicants in details about the procedures, answering questions, and resolving queries through the phone and follow up mail.● Maintained and improved result quality by adhering to standards and guidelines, recommending best procedures.● Provided applicants with all the necessary information and compared client information to requirement.

• 

  adidas

  • Dubai, United Arab Emirates

  • Store Merchandiser

    • Sep 2018 - Dec 2018
    • Dubai, United Arab Emirates

    ● Built constructive customer relationships and team with company management.● Monitored stock movement and consider markdowns, promotions, price changes, clear outs.● Analysed sales figures, customer reactions and market trend to anticipate product needs and plan product range/stock.● Ensured that products appear in the right store or a website at an appropriate time and in the correct quantities.● Worked closely with the visual display unit and department heads to decide the goods displayed technique for maximum sales.● Investigated every aspect of bestsellers, for example, the bestselling price points, colours or styles and ensured that they reach their full potential.● Maintained awareness of competitors performers.● Monitored slow sellers and take actions to reduce the price or set promotions as necessary,● Gathered information on customer reactions to products● Identified productions and supply difficulties and deal with any problem or delay as they arise.

• 

  Nadreem Hyper Market

  • Abuja Municipal, Federal Capital Territory, Nigeria

  • Customer Services/Sales Representative

    • Sep 2016 - Jul 2018
    • Abuja Municipal, Federal Capital Territory, Nigeria

    ● Handled all inbound customer service calls and dealing with queries to customer satisfaction.● Recommended potential products or service to management by collecting customer information and analyzing customer’s needs.● Resolved products or service problems by clarifying the customer’s complaint, determining the cause of the problem. ● Selecting and explaining the best solution to solve the problem, with prompt follow up to ensure resolution.● Prepared product or service report by collecting and analyzing customer information● Provided answers to all products and service questions to customers and suggesting information about other products and services.● Provided occasional sales assistance to the customer as and when needed.● Aided customers through return or exchange of goods or products procedures to ensure customer satisfaction.

• 

  Bee Computers

  • Federal Capital Territory, Nigeria

  • Tech - Support.

    • Feb 2015 - Sep 2016
    • Federal Capital Territory, Nigeria

    ● Prepared a monthly report regarding the systems and issues related to the smooth operation of application software.● Monitored the operation and security of all computer hardware and ensure that they are operating properly.● Maintained accurate inventory and record of all hardware, software and manuals purchased by the company.● Ensured that all software runs with no output errors, no response time problems and functioning according to specifications.● Carried out the repairs and maintenance of all PC’s, printers, telephones, interactive system, key lock system.● Responded to all users' requests and provided them with adequate support.