Experience

• 

  ibis Styles Hotel-Nairobi Westlands

  • Nairobi Westlands

  • Housekeeping and laundry supervisor

    • Oct 2023 - Present
    • Nairobi Westlands

    1. managing the department's spend on cleaning products.2. organizing the department for optimum efficiency, ensuring headcount matches the workload.3. managing the daily operations ensuring ultimate comfort, cleanliness, safety and standards for all guests and members.4. To action and implement a preventive maintenance policy for all areas of responsibility.5. To control costs through correct stock usage, storage, rotation, par stock levels maintained, purchase order systems and minimising wastage.6.comply with hotel security, fire regulations and all health and safety legislation.7. Confirm that all daily duties of room stewards, laundry attendants and public area attendants are completed to standard.

• 

  Royal Tulip Canaan Nairobi

  • Nairobi

  • Senior Housekeeping supervisor

    • Feb 2023 - Oct 2023
    • Nairobi

    1.Implement housekeeping performance standards and ensure compliance of such standards by the housekeeping team.2.Implement standard operating procedures, review and initiate remedial action as required.3.Prompt requisition of cleaning materials, agents and guest supplies while monitoring and controlling the usage.4.Generate and file laundry summaries and housekeepers' daily room report.5.Report lost items to management and carry out first level of investigations.6. Resolve customer complaints expeditiously.7.Lead, motivate, develop and control staff8. Stay abreast of developments and trends in housekeeping and make recommendation for cost saving and service improvement initiatives9.Report faults and/or repairs which require attention from Maintenance department and follow up to ensure appropriate timely repairs are undertaken10. Continually assess the competence of the team and offer coaching, support and training as needed.

• 

  KenGen Kenya

  • Nairobi County, Kenya

  • Housekeeping Supervisor

    • Nov 2022 - Feb 2023
    • Nairobi County, Kenya

    overseeing staff performance, ensuring compliance with safety and sanitation policies in all areas, organizing employee shifts and arrange for replacements Incase of absence, training staff on cleaning and maintenance tasks, inspecting guest rooms and public areas

• 

  Skyline professional cleaners

  • Nairobi, Kenya

  • Housekeeping Supervisor

    • Jan 2021 - Dec 2022
    • Nairobi, Kenya

    inspecting public areas, ensuring daily housekeeping operations run smoothly, respond to customer complaints and special requests, organizing staff shifts weekly,motivate team members, monitor and replenish cleaning products and machines

• 

  Mövenpick Hotels & Residences Nairobi

  • Nairobi, Kenya

  • Linen keeper/uniform associate

    • Jan 2018 - Oct 2020
    • Nairobi, Kenya

• 

  Aga Khan university hospital Nairobi

  • Nairobi, Kenya

  • Housekeeper

    • Nov 2012 - Jun 2015
    • Nairobi, Kenya