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Esther Sheung Ng

Senior Operations Manager at Hatco Corporation

Intro Book

Seasoned operations manager delivering effective administration and customer service.

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Location

Hong Kong SAR, HK

Skills

Administration
Customer Service
Team Building
Food
Catering
Food And Beverage
Operations Management
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$120.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Esther has 20+ years of experience in operations management, which is a valuable skillset. Her skills include administration, customer service, team building, and food and beverage management. She has worked in various roles, from Senior Operations Manager to Personal Assistant to Chairman. Location is Hong Kong SAR, which is a hub for business and finance. Operations managers with her level of experience typically charge higher rates. Maybe around $150–$250 per hour? But considering her education from Newport University and extensive experience, maybe lower. Some entry-level operations managers might average $80–$120. So I’ll estimate around $120}

Bio

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Topline AI

Esther Sheung Ng is a seasoned operations manager with 20+ years of experience in administration, customer service, team building, and food and beverage management. She has managed day-to-day operations in HK office, overseen both HK and China operations, and provided secretarial support to senior executives. Esther holds a Bachelor's degree in Business Administration and Management from Newport University.

Experience

Hatco Corporation
- Koloon, Hong Kong
- Senior Operations Manager
  - 2004 - Present
  - Koloon, Hong Kong
  - Manage day-to-day operations in HK office- Process inquiris requests for quotation from customers in Asia and handle general customer service functions. Specifically provide support for SE Asian sales representatives.- Manage custmer services team both in HK and China. Make routine trips to China to effectively supervise an provide training and support to team- Maintain and regularly update customer cutomer data base- Distribute monthly report which summaizes operaional activity in the region.- Manage inventory levels in remote warehouse ad coordinate stock replenishment orders
Bonny Foodservice Products
- Kowloon Bay, Hong Kong
- Senior Logistics Manager
  - Jul 1997 - Oct 2001
  - Kowloon Bay, Hong Kong
  - Oversee both HK and China operations including importation, purchasing, warehousing, distribution & sales administration- Review & standarize the order process procedures- Maintain and update Company policy- Establish new entities in China and register offices in China
Asia Foods Limited
- Wanchai, Hong Kong & Shanghai, China
- Personal Assistant to Chairman
  - 1995 - 1997
  - Wanchai, Hong Kong & Shanghai, China
  - Oversee all personnel affairs in the PRC and report to Chairman- Maintained & updated Company Policy- Assisted in measuring and improving Shanghai factory operations performance- Developed & improved tools to standarize processes and procedures- Maintained amicable relationship with shareholders and potential investors- Liased with the Company Legal Counsel and Company Secretariat regardin corporate affairs- Assisted the China team for ad hoc projects e.g. KFC cole slaw project
The Rummler-Brache Group Asia Ltd
- Central, Hong Kong
- Executive Assistant
  - Oct 1993 - 1995
  - Central, Hong Kong
  - Assisted in the estabishment and selling out the Company- Handled some light bookkeeping functions- Provided secretarial and administrative assistance to Managing Director- Co-ordinated with US office and overseas Associates to ensure the smooth and efficient running of offce- Prepared presentation and training materials and process mapping
Hutchson Whampoa Limited
- Central, Hong Kong
- Secretary to Senior Executive
  - Feb 1993 - Sep 1993
  - Central, Hong Kong
  - Provided secretarial support to the Corporate Senior Executive- Prepared presentation and meeting materials- Produced process flow charts
DDB Needham Worldwide Ltd
- Wanchai, Hong Kong
- Secretary
  - Jul 1992 - Jan 1993
  - Wanchai, Hong Kong
  - Provided secretarial support to the team
Hill and Knowlton Asia Ltd
- Causeway Bay, Hong Kong
- Secretary
  - Nov 1990 - Sep 1992
  - Causeway Bay, Hong Kong
  - Provide secretarial support to the team
Excerpta Medica Asia Ltd
- Central, Hong Kong
- Assistant Administrator
  - Mar 1987 - Jul 1989
  - Central, Hong Kong
  - Responsible for the office administraion- Provided clerical support to the editorial team
President Foods (HK) Ltd
- Tuen Mun, Hong Kong
- Clerk
  - Apr 1985 - Jul 1986
  - Tuen Mun, Hong Kong
  - Responsble for the sales administration- Provided clerical support to the sales & marketing manager

Education

1997 - 2000

Newport University
Bachelor's degree, Business Administration and Management, General

1997 - 2000
1995 - 1997

Tairawhiti Polytechnic of New Zealand
Diploma, Business Administration and Management, General

1995 - 1997

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Food and Beverage Services”

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Esther Sheung Ng

Refer a Friend to Get
100 Credits For FREE

$120.0

Hourly Rate