Experience

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  Structured

  • California, United States

  • Project Manager

    • Aug 2023 - Present
    • California, United States

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  Beyond the Chaos®

  • Texas, United States

  • Chaos Killer - Project and Operations Consultant

    • Mar 2023 - Mar 2024
    • Texas, United States

    ● Use experience and skill set to identify the client’s operational needs and then build animplementation plan to solve the challenges● Write and develop processes for clients● Recommend software tools for clients● Manage projects proactively to finish on time, on scope, and on budget, using the client’sdesignated project management tool (i.e. Basecamp, Teamwork, Asana, Jira, evencustom-built solutions)● Assist team and client in embracing and improving the use of their project managementtool(s) on an ongoing basis● Lead status meetings, and provide minutes, action items, and deliverables daily● Check in with client team members to set priorities and to-dos daily● Schedule calls for discovery, client status, or any project question/issue as needed● Collaborate with Clients and Operations to create and maintain process documents andensure they are being followed by client team members as well as their clients asneeded

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  Data Vast Technologies, USA

  • United States

  • Project Manager

    • Jun 2022 - Mar 2023
    • United States

    Key Contributions• Manage the definition of project goals for individual website production projects and manage projects from inception to completion, as well as monitoring and assessment to ensure project goals are accomplished.• Ensured projects were effectively resourced and managed relationships with a wide range of groups, including all internal and external project contributors. • Managed the work of consultants, allocating and efficiently utilizing resources, and maintaining a cooperative, motivated, and successful team.• Created estimates and Statement of Work (SOWs) for current long-term clients and updated and adapted timelines to meet aggressive client deliveries while still maintaining quality.• Worked with change management and transition teams to implement training and integrated legacy systems with new systems and processes.• Led and facilitated all sprints throughout the project life cycle.

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  Paragon Digital Consulting

  • Program Manager

    • Jun 2021 - Jun 2022

    Key Contributions• Developed and maintained a detailed project plan for each account, as well as handled the establishment of project goals for specific Client production projects.• Managed relationships with a diverse range of groups, including all internal and external project contributors, and ensured that projects were appropriately resourced.• Oversaw the work of consultants, efficiently allocating and using resources, and maintaining a cooperative, motivated, and effective team.• Oversaw coordination of the partners and working groups engaged in project work and ran internal program meetings, including weekly status check-ins.• Provided program and project status reports to the project team and company.

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  Alfa Asset Management

  • Luxembourg

  • Operations Manager

    • Jan 2020 - Jul 2021
    • Luxembourg

    Key Contributions• Managed operations including project management, capacity planning, $20M annualized budgets, territories, goals, and compensation plans for 75 to 100 sales and marketing staff.• Instituted a framework for Business Intelligence Dashboards in 2020 contributing to the company's exponential growth.• Applied lean process improvement to increase productivity per hour by 363% in 2019.• Administered virtual training to representatives who developed relationships with over 1,500 clients.

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  I Choose Life - Africa

  • Kenya

  • Operations and Administration Manager

    • Aug 2017 - Aug 2018
    • Kenya

    Key Contributions• Offered guidance in the carrying out of the organization’s activities• Identified opportunities to improve a business’ policies or objectives• Ensured the company is operating securely and effectively• Assisted in preparing and reviewing operational reports• Assisted in calendar management, email management, and event planning • Contributed to financial Planning & analysis and strategic planning

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  Standard Chartered Bank

  • United Kingdom
  • Banking
  • 700 & Above Employee

  • Operations Assistant

    • Oct 2014 - Jul 2017

    Key Contributions• Ensured conformity with the Bank’s group’s financial standards, ensuring team engagement, and monitoring costs for the unit to ensure the budget was met and all HR requirements from the team are up to date.• Oversaw all finance and accounting functions including budgeting, asset management, cash flow management, payroll, management reporting, financial, variance and cost analysis.• Oversaw all aspects of human resource management including recruitment, induction, and development as well as facilitating the process of setting benefit and compensation packages.• Wrote reports for project outlines in the service level agreements, prepared board papers for finance, documented minutes in meetings and tracked action items from the meetings to completion.• Assisted the Head of Africa Finance Services to drive change agendas, developed and updated procedures, controls and monitoring plans for Operational Risk Management• Ensuring that procurement and administration policies and procedures are adhered to and are in accordance with stipulated policies and procedures.

  • Risk Analyst

    • Feb 2014 - Oct 2014

    Key Contributions• Managed customer data entry ensuring all required information was accurately captured and maintained.• Practiced due diligence procedures and migrated clients that conform to the CDD policies.• Ensured that the customers being on-boarded met the standard qualification of the bank policy.• Performing qualitative analysis on approved accounts to ensure the CSTs are maintained at a zero rate.

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  Strathmore Business School

  • Marketing Intern

    • Aug 2013 - Jan 2014

    Key Contributions• Innovated ways of marketing events to ensure a large turn out of participants. • Liaised with program managers to ensure the course advertisements are sent in good time• Ensured all events run through successfully• Offered customer service to clients and managed social media advertising.