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Esther Anam is a seasoned professional with a strong background in administration, sales, and education. As a Crowd Source Contributor at Google Crowdsource (Jan 2023 - Present), she leverages her exceptional organizational skills to facilitate operational and administrative inquiries. Her experience as a Sales Executive at Only Tourism (Oct 2020 - Nov 2021) showcases her ability to generate leads and negotiate deals. Esther holds a Bachelor's degree in Mass Communication from the Cross River State University of Science and Technology (2012-2017) and has obtained certifications in Project Management Essentials, Google Career Certificates, and ALX Virtual Assistant Course Honors.

Credentials

  • Project Management Essentials Exam
    DisasterReady
    Oct, 2022
    - Apr, 2026
  • Project Initiation
    Google Career Certificates
  • ALX Virtual Assistant Course Honors
    alx_africa

Experience

    • Crowd Source Contributor
      • Jan 2023 - Present
      • Nigeria

    • Human Intelligent Task(HIT)
      • Jan 2022 - Present

    • Administrative Assistant
      • Nov 2020 - Present
      • Federal Capital Territory, Nigeria

      Serve as the primary point of contact for facilitating operational and administrative inquiries. Use Microsoft Office Suit to create and revise documents and presentations.Support information security and integrity with well-organized filing systems and databases.Coordinate equipment maintenance and repairs to maintain office productivity. Screen incoming telephone calls, routing to appropriate personnel.

  • Only Tourism
    • Abuja, Federal Capital Territory, Nigeria
    • Sales Executive
      • Oct 2020 - Nov 2021
      • Abuja, Federal Capital Territory, Nigeria

      Solicited new opportunities and generated leads by leveraging business intelligence and third-party data sources.Gather customer feedback and implement process adjustments to minimize complaints.Created an email list and performed cold calls to communicate product information and promotions to customers.Resolved customer disputes and accounts received discrepancies.Negotiated and closed deals with vendors and company partners.

    • English Teacher
      • Jun 2018 - Jul 2019
      • Kogi State, Nigeria

      Used varied instructional resources and tools to strengthen English language skills.Developed and implemented activities and lessons to improve vocabulary and sentence structure.Worked one-on-one with struggling students to shore up learning in specific skills and concepts.Administered timed reading, writing, speaking and comprehension exams to students.Consulted with students to identify reasons for poor performance, gain understanding of personal struggles outside classroom and devise plans for remediation.Maintained strict classroom behavior management to provide positive, conducive environment for learning.

  • Value Mart Super Market
    • Calabar, Cross River State, Nigeria
    • Cashier Customer Service
      • Oct 2017 - Jun 2018
      • Calabar, Cross River State, Nigeria

      Greeted and informed customers of products, fostering a positive store experience. Leverage the POS system to perform purchase transactions for team members and customers.Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.Maintained cash accuracy by working with the supervisor to correct deficiencies. Attended training to refresh current procedures and learn new skills.

  • Edgar Super Market
    • Calabar, Cross River State, Nigeria
    • Retail Cashier
      • May 2016 - Apr 2017
      • Calabar, Cross River State, Nigeria

      Maintained a clean, orderly, and well-stocked register area.Processed customer purchases and returns via cash and credit card.Handled merchandise returns and exchanges, verifying the eligibility of items and customers by examining pieces and receipts.Helped with purchases and signed customers up for the rewards program.Promoted specific items to drive sales and achieve add-on purchases.

Education

  • 2012 - 2017
    Cross River State University of Science and Technology Calabar
    Bachelor's degree, Mass Communication

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “IT Services and IT Consulting”

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