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Ester Pelser is a seasoned business coach, mentor, and workshop facilitator with 11+ years of experience in human resources, talent management, and change management. She is a certified NLP Coach, accredited Enneagram Practitioner, and has worked with various companies, including EOH, T-Systems, and Gijima. Ester provides coaching, mentoring, and workshop facilitation services to individuals and organizations, focusing on personal development, leadership, and conflict management.

Experience

    • Business Coach
      • Aug 2013 - Present

    • Coach
      • Jan 2013 - Present

    • Independent Business Coach, Mentor and Workshop Facilitator
      • Jul 2012 - Present

      Ester is a certified NLP Coach, accredited Enneagram Practitioner, workshop Facilitator and Mentor. She focuses on individual, group and leadership development of key resources to ensure optimal performance for employers as well as employees/individuals. She is further involved with “Outplacement Services” projects. This involves empowering retrenched individuals or groups to deal with the mental challenges of change and preparing them for the job market. Ester has mentored various internal and external Recruitment teams across the full spectrum of recruitment. Business coaching sessions are based on structured methodologies and aimed at personal development and achievement of well-formed outcomes for different clients. Ester provides individual as well as group Enneagram feedback in preparation for coaching and leadership sessions. As mentor Ester strives to improve individual and group performance by focusing on work-related challenges.. As Facilitator, Ester provides training/group sessions such as personal branding, assertiveness - and confidence skills, time - and stress management, negotiation/influencing skills, communication and conflict management, talent development, change management, dealing with retrenchments, etc.Ester gained most of her working experience while being employed by companies such as EOH, T-Systems, Gijima, SCT Services, etc. She also interacted with clients of such companies. During Ester’s career she functioned as Business Coach, Training Facilitator, Mentor, Operations Manager – Professional Services, Account/Sales Manager, Recruitment Manager, Customer Survey Consultant and HR Business Partner.

    • Business Coach
      • Jan 2013 - Present

    • Business Coach
      • Sep 2013 - Present
      • Gauteng

    • Independent Contractor
      • Jul 2012 - Jan 2013
      • Gauteng

      Coaching: Identifying and development of potential leadersManaging relationships and building trustCommunicating “Straight Talk”Making tough decisions and stay connectedDealing with challenges“Self-Branding”: Expecting and accepting the best YOUChallenge your potential to GROW Exploring Emotional Intelligence Embracing feedback and Powerful relationships Liberating stress management Mentoring: Being in charge of my own objectives Interacting with stakeholders and clients Spotting the most suitable candidates/talent Follow your strengths Is there room for Business Ethics in fast moving business environments?Dealing with decisionsFeedback…. bring it on!How to function as trusted Business Advisor Group facilitation sessionsResponding to othersHow our brains are wiredCompetency based InterviewingWinning over difficult clients Responding to others

  • EOH
    • Centurion
    • Team Leader: SAP Recruitment
      • 2011 - 2012
      • Centurion

      Provided SAP recruitment services to EOH SAP Client manager and business units Development of SAP CV database Establishment of relationships with internal stakeholders Aligning contracting processes with business demandsOverseeing monthly time sheets and payroll process Management of supplier relationships (Service Level Agreements)Management of SAP Recruitment team and allocated Interns which included talent development; mentoring and training of resources; measuring of targets; performance evaluation; etc.) Managing tender process

    • Manager and Owner: Recruitment Services
      • Feb 2007 - Sep 2011
      • Gauteng

      Provided Recruitment services to external clients, which included the full Recruitment lifecycle Establishment of IT Recruitment/Labour Brokering and HR functions which included legal contracts i.e. Business Terms and Conditions; Service Level Agreements; Supplier Agreements; Employment Contracts; Compiling of Recruitment and HR templates; Pricing modules, etc. Establishment and maintenance of strong client relationships Assisted clients with job profiles, salary trends, Service Level Agreements and HR advice Interaction and management of candidate and contracting relationships Establishment of relationships with networking partners Operational management: time sheets, invoicing, deployment or termination of contracts Tenders and proposalsTalent Development and management of direct team members: career planning; training; mentoring; management of sales targets/sales pipe line/ commission and performance evaluation discussions and actionsFinancial planning (budget, sales forecast and management of overall expenditure) Direct involvement with client integration projects when required

  • T-Systems SA
    • Midrand and Gauteng
    • Internal Recruitment Manager; OPS Management, Business Development and Account Management
      • Oct 2003 - Jan 2007
      • Midrand and Gauteng

      1) Internal Recruitment Manager:Placement and integration of resources Negotiation of Supplier Contracts Talent Development2) Operational ManagerRevenue growth - placementsContract Management Time sheet and invoicing processManagement of SLA’s and Business Terms and Conditions 3)Business Development:Establishment of client database Placement of resources Negotiated contract renewals and increases Interaction with Legal department and other stake holders 4) Account Management:Placement of resources Contract management Negotiation of contract renewals and rates Admin of time sheets, invoices and debtors

  • GijimaAST
    • Gauteng
    • Account Manager: Professional Services
      • 1999 - 2003
      • Gauteng

      Account Manager: Professional Services Placement of resources and maintenance of client and consultant relationships Contract Management: contract renewals; time sheet administration; invoices, etc.) Tenders and proposalsManagement of consultants at clients

  • IPS (Denel)
    • Pretoria
    • Labour Broker Consultant
      • 1995 - 1999
      • Pretoria

      Account Manager: Professional ServicesSourcing and appointment of IPS delivery teamCompiled operational processes, policies, CV database, contracts, etc. in conjunction with the IPS Manager, HR Business Managers and Finance DepartmentsNegotiation of new IPS contracts, benefits, payroll requirements, increase dates, etc. Contract renewals, increases, replacement of resources, etc.Responsible for successful integration of 250 consultants Recruitment Consultant Establishment of a candidate/consultant database – screening and interviewing of candidatesWorked closely with HR/Account Managers and Project Managers to obtain final approval of job requirements and to coordinate the recruitment processPlacement of skilled IT resources (consultants/contractors) at existing and new clientsEnsure that all legislative requirements are adhered to Provided final short list of candidates to clients (HR and Project Managers)Closing of candidate offers, submission of candidate information to HR and Finance Departments and coordination of first day arrangements

  • Infoplan
    • Pretoria Area, South Africa
    • HR Consultant
      • 1989 - 1994
      • Pretoria Area, South Africa

      HR:Aligning remuneration with market trendsMotivation of increasesRecruitment of highly skilled resourcesCareer guidance Development of talent Performance development Exit interviews Initiated retention strategies within my area of responsibility Assisted with change management during restructuring or retrenchment phasesIdentified shortage of skills, optimal resourcing solutions and methods of re-skilling

Education

  • 1983 - 1986
    University of Pretoria/Universiteit van Pretoria
    Bachelor's degree, Phsychology

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