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Esra Yildirim is a seasoned professional with 18 years of experience in documentation and archive management, data protection law compliance, and technical documentation. She holds a Bachelor's degree in Documentation and Information Management from Istanbul University and various certifications in data protection and quality management. Esra has worked at MNG Airlines for 18 years, most recently as Documentation and Archive Manager & Personal Data Protection Law Compliance Leader (KVKK & GDPR), where she ensured compliance with data protection laws and regulations and oversaw digitalization projects. She also has experience as a Museum Assistant at Salt Online and a Librarian at Istanbul University.

Credentials

  • Compliance Management Certification Program
    Istanbul Bilgi University
    Jan, 2022
    - Apr, 2026
  • ISO/IEC 27001:2013 ISMS Awareness and Internal Auditor
    CFE Certification TR
    Jan, 2022
    - Apr, 2026
  • Information Technology Law
    İstanbul Aydin University
    Jan, 2021
    - Apr, 2026
  • ISO 9001:2015 Quality Management System Awareness and Internal Auditor
    Lloyd's Register
    Jan, 2021
    - Apr, 2026
  • Personal Data Protection Law Compliance Process Training
    Jurcom GRC Services
    Jan, 2021
    - Apr, 2026
  • Conversations on the Protection of Personal Data
    IAPP - International Association of Privacy Professionals
    Jan, 2019
    - Apr, 2026
  • Personal Data Protection Law and Practice
    İstanbul Barosu
    Jan, 2019
    - Apr, 2026
  • Compliance with the Law on the Protection of Personal Data Program
    Jurcom GRC Services
    Jan, 2018
    - Apr, 2026
  • European Union General Data Protection Regulation Compliance Program
    Jurcom GRC Services
    Jan, 2018
    - Apr, 2026
  • Training of Trainer
    Istanbul Kultur University
    Jan, 2018
    - Apr, 2026

Experience

    • Türkiye
    • Airlines and Aviation
    • 400 - 500 Employee
    • Documentation and Archive Manager & Personal Data Protection Law Compliance Leader (KVKK & GDPR)
      • Jul 2018 - Present

      • Providing guidance and leadership to ensure that the organization complies with relevant data protection laws and regulations (KVKK and GDPR) and safeguarding the privacy and security of personal data collected, processed, and stored by the company,• Ensuring comprehensive training and guidance to employees on ‘Personal Data Protection Law Compliance’,• Overseeing the organization, management, and preservation of all physical and digital documentation and records, and ensuring documentation and archiving practices comply with standards, legal requirements, and internal policies,• Supervising various digitalization projects to convert physical records into digital formats, enhancing accessibility and space utilization,• Developing and implementing disaster recovery plans to protect critical documentation in the event of emergencies or data loss and evaluating documentation and archive processes for optimization and efficiency enhancement,• Organizing internal audits regarding Turkish Data Protection Act No. 6698 and preparing comprehensive reports related to GDPR,• Accountable for the audits such as ISO 27001, civil aviation authority audits, and Presidency of the Republic of Türkiye Digital Transformation Office reports in the areas related to the protection of personal data,• Setting up the Data Prevention Lost program rules as the key user, making periodic follow-ups of the received reports to protect sensitive and confidential information.***Ensured the organization became one of the pioneer companies in Turkey to use biometric signature.

    • Technical Documentation Responsible
      • Feb 2006 - Jun 2018

      • Responsible for the organization and up-date of technical documentation related to aircraft maintenance and ensured related documentation are up to date for periodical audits,• Maintained active membership in the technical documentation websites of aircraft and parts manufacturing companies’ and served as a web administrator within the company; also supported newcomers on effective documentation and software-using practices,• Attended periodical training such as Maintenance Management & Maintenance Organization Exposition, Safety Management System Training, Human Factors in Aircraft Maintenance, Fuel Tanks Safety Training, IR Part 145, IR Part M, Aviation Legislation Training, Quality Management System in Civil Aviation, and ISO 9001 to ensure full compliance with the requirements of international aviation authorities,• Systematically worked with aircraft manufacturers, STC companies, and aviation industry vendors and has been able to obtain fleet-owned maintenance documents (AMM, AIPC, MPD, MEL, CMM, etc.), provided their up-to-date revisions to all end users at line stations and maintenance hangars.

  • Salt Online
    • Istanbul, Turkey
    • Museum Assistant
      • Dec 2004 - Jan 2006
      • Istanbul, Turkey

      • Assisted visitors with ticket purchases, and general inquiries about exhibits and programs, organized the museum library, performed sales activities, and provided assistance during museum events, openings, and special exhibitions.

  • Istanbul University
    • Istanbul, Turkey
    • Librarian
      • Jan 2004 - Jun 2004
      • Istanbul, Turkey

      • Cataloged, and organized the library materials at the university central library, assisted library users in locating and accessing information resources, and offered guidance on database searches, research strategies, etc.

Education

  • 1999 - 2003
    Istanbul University
    Bachelor's degree, Documentation and Information Management
  • 2001 - 2003
    Anadolu University
    Associate's degree, Public Relations and Publicity

Suggested Services

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Industry Focus. “Airlines and Aviation”

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