Experience

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  Royal Cargo Inc.

  • Philippines

  • Vice President Information Technology

    • Oct 2022 - Present
    • Philippines

    Reports directly to President and ChairmanManaged and Supervise IT DivisionProject Owner and Project Manager for IT ProjectsDecision making at all IT ProjectsExecom CommitteeCreated KPI’s for IT Sr. Manager / ManagerCreated IT PolicyCreated BCP Plan for ITCreated Security PolicyCreated Change Management PolicyDesign Royal Cargo Network Diagram for Head OfficeProposed and Deployed Fortigate for External FirewallProposed and Deployed Crowdstrike for End Point Security

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  Wonders Corporation

  • Philippines

  • Director for Information Technology

    • Feb 2022 - Oct 2022
    • Philippines

    U.S. Company located at New York

• 

  RONIN EMS

  • Manila, National Capital Region, Philippines

  • Head of Information Technology

    • Jul 2021 - Feb 2022
    • Manila, National Capital Region, Philippines

    www.roninems.comOverall Point Of Contact for Information TechnologyStart Up CompanyNetwork and Infrastructure Design and ImplementationNetwork Security ImplementationISP ImplementationSIP Trunk Voice Implementation for Call CenterLAN / WAN AdministrationRadio Communication Setup using Repeater and Digital RadioWindows Active Director setupCloud Backup ImplementationDocumentationProject ManagementPeople ManagementVendor ManagementICT BudgetingMobile Apps for Ronin EMS Android / IOSWeb Server

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  Cloud Innovative Business Solutions

  • National Capital Region, Philippines

  • Country Manager

    • May 2021 - Feb 2022
    • National Capital Region, Philippines

    - Project Management Training

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  TOA Global

  • National Capital Region, Philippines

  • Director of IT Systems and Infrastructure

    • Jul 2020 - Jun 2021
    • National Capital Region, Philippines

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  Converge ICT Solutions Inc.

  • Reliance Building, C5 Road, Pasig City

  • Head of Network Operations

    • Nov 2017 - Apr 2020
    • Reliance Building, C5 Road, Pasig City

    Job Description: Managed and supervised all Network Engineer Managed and supervised all SMEActing Incident Management for the customerMonitoring DWDM backbone (Huawei, Fiberhome, ZTE, Coriant, Nokia, ECI, Ciena)Monitoring MPLS backboneCoordinating with filed engineers for dispatch and trouble shootingMonitor all international and local bandwidthAttended all customer facing problemsApprover of Change ManagementCustomer Facing SupportHandle hiring and out going NOC engineerCreating process and procedures for NOCHandle NOC engineer evaluationHandle NOC engineer KPI's and KRA'sAssuring SLA for all customersCreating RFO and IRNetwork trouble shootingEscalation Point for NOCICT BudgetingVendor ManagementDirectly reporting to Network Director and CTO

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  PwC

  • Ortigas Avenue, Pasig City

  • Sr. Manager Technology Transformation

    • Aug 2017 - Nov 2017
    • Ortigas Avenue, Pasig City

    - Monitor Network Connectivity- Monitor Bandwidth - Project Management (TUFIN, CyberArk and Splunk)

• 

  Pointwest Technologies

  • NCR - National Capital Region, Philippines

  • Infrastructure Manager

    • Mar 2015 - Aug 2017
    • NCR - National Capital Region, Philippines

    Job Description: ManagerialManaged Network InfrastructureManaged and Supervised Systems Administrator GroupManaged and Supervised Helpdesk GroupManaged and Supervised Data Center Operations GroupManaged and Supervised Desktop Support GroupManaged and Supervised Network Engineering GroupManaged and Supervised System Engineering GroupManaged and Supervised Managed Service group and projectsManaged and Supervised BAUVendor ManagementICT BudgetingCreates individual KRA’sCreates individual Goal SettingHiring Manager for ISS GroupTechnical Manager Interviewer for all Market CircleClient Facing Technical Manager for new projectCreates Strategic Plan for the team every yearProjects Manager Accomplishment:Set up new Data Center for Rockwell Business Center siteSet up new Data Center for Citibank 10th Flr siteIT Project Manager for Pointwest new sitesCreate KRA”s for goal settingProcess owner ISO ISMSExperienced ITIL V3Project LAN re-design (Layer 3 / Stackable)-Using Juniper network device QFX, EX 4600 and EX4300 seriesProject MPLS / IPVPN connection-Using Juniper SRX 1500 series firewallSetup High Availability network designEnvironments:Cisco Routers, Juniper SRX Firewall 1500, Juniper Switches layer 3 EX4300, Juniper Core Switches EX 4600, Juniper Campus Core Switch QFX design Leaf and Spine for High Availability, MERU Wireless, Bit Defender Anti-Virus, VM Ware, Dell Servers farm, Avaya Communication System.

• 

  VIRTELA TECHNOLGY SERVICES INC.

  • Manager Network Operations Center

    • Jun 2009 - 2015

    Job Description: Managerial Workload- Manage and Supervise the Philippine Global Operations Center of Virtela- Manage and Supervise Sr. Network Engineer and Sr. Security Engineer- Manage and Supervise Jr. Network Engineer and Jr. Security Engineer - Manage and Supervise Global Service Desk of Virtela- Manage and Supervise Major Trouble Tickets- Manage and Supervise Escalations for Clients- Hiring Manager for Philippine Global Operations Center- Act as Incident Manager - Act as Service Delivery Manager- Act as Project Manager- Vendor Escalations- Customers Escalations- Supporting customers around the globe- Approved all Network Maintenance- Change Control Board Member- Creates RFO and RCA for customer- Creates KRA's and KPI's- Creates yearly Project Plan - Using network tolls like VTERM, Smokeping, Crickets, Denocweb- Using Siebel ticketing system- License SAS70 process user- Experience in ITIL process- Taking the lead for solving the hot issue for the day- Joining the handoff call with India NOC and Denver NOC- Approving the hiring of NOC and SOC applicants here in Virtela Philippines- Directly reporting to Virtela Global Operations Center in Denver, Colorado- Do performance appraisal to all NOC, SOC and GSD personnel- Coordinates with India NOC and Denver NOC - Creates schedule of Network Engineer and Security Engineer- Attended training at Virtela Technology Services Inc. head office Denver, Colorado USA- Project IBM Phlippines MAN, interconnection of all IBM sites in PH.Environments:Cisco Routers, Cisco Switches, Juniper Router, Juniper SRX Firewall, Palo Alto, Cisco ASA, F5 load balancer, RSA Token, Servers, Windows Servers, Network trouble shooting, trouble shoot internet bandwidth DSL, TDM, Multi-link bundled, T1, E1, DS1, DS3, OC12, Logical Cloud Center Set up.

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  iSecure Integrated Business Solutions

  • NCR - National Capital Region, Philippines

  • IT Director for Special Projects

    • Mar 2009 - Dec 2009
    • NCR - National Capital Region, Philippines

    - Headed the infrastructure setup for Manila City Hall project- Point person for a special projects- Creates Project Plan- Head of the implementation- Direct communication with the client- Spearheaded the team for the projects- Projects budget- Project Manager Command Center Philippine Arena

• 

  IP-eGame Venture Inc.

  • Infrastructure Manager I.T.

    • Sep 2005 - Feb 2009

    Managerial Workload- Pioneer IT Personnel in setting up e-Games Network- handle and supervise Systems Section- handle and supervise Network Section- handle and supervise Security Section- handle and supervise the MIS Section- Setup and configure Game Server in Vietnam (www.ranonline.bro.vn)- Conduct training I.T. personnel in Vietnam- Create reports in network load and traffic- Create weekly reports in systems activities- Create weekly reports in ranking file activities- Create the minutes of meeting in MANCOM- Steering Committee ISO 9001:2000 QMS and ISO 27001:2005 ISMS (process owner)Technical Workload- Systems and Server Administration - Windows 2003 Administration and SQL Server - Systems Support in IDC IP CONVERGE - Network Infrastructure and Design LAN and WAN - Maintain the operations; WAN and LAN Networks- Maintain security network including firewall and security audits- Assign system and network password- Server Clustering- Administering FTP Servers- Administering IIS 5 and IIS 6- Network Load and Balancing - Network and System Documentation - Network and Security Administration - Administering DNS Servers Windows 2003- Provide on site support for PLDT VITRO on flexible hours- Provide telephone and e-mail support to remote users- Provide on call out of hours support for servers and networks- In-charge in answering all game problems in e-groupware- In-charge in all iCafe game problems- Inter Office MIS Systems Administrator, Administering Active Directories and LANAdministering Online Network Gaming, “www.e-games.com.ph”.- Ranonline (No.1 MMORPG Game in Asia)- O2jam (No.1 Song Casual Game in Asia)- Audition (No.1 Dance Casual Game in Asia)- Battle Position - Supreme Destiny- Dreamville- Themepark

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  IPVG

  • Infrastructure Manager

    • 2005 - 2009

    - handle and supervise Systems Section- handle and supervise Network Section- handle and supervise Security Section- handle and supervise the MIS Section- Setup and configure Game Server in Vietnam (www.ranonline.bro.vn)- Conduct training I.T. personnel in Vietnam- Create reports in network load and traffic- Create weekly reports in systems activities- Create weekly reports in ranking file activities- Create the minutes of meeting in MANCOM- Steering Committee ISO 9001:2000 QMS and ISO 27001:2005 ISMS (process owner)Technical Workload- Systems and Server Administration - Windows 2003 Administration and SQL Server - Systems Support in IDC IP CONVERGE - Network Infrastructure and Design LAN and WAN - Maintain the operations; WAN and LAN Networks- Maintain security network including firewall and security audits- Assign system and network password- Server Clustering- Administering FTP Servers- Administering IIS 5 and IIS 6- Network Load and Balancing - Network and System Documentation - Network and Security Administration - Administering DNS Servers Windows 2003- Provide on site support for PLDT VITRO on flexible hours- Provide telephone and e-mail support to remote users- Provide on call out of hours support for servers and networks- In-charge in answering all game problems in e-groupware- In-charge in all iCafe game problems- Inter Office MIS Systems Administrator, Administering Active Directories and LAN

• 

  ABS-CBN Interactive

  • Systems and Server Administrator

    • Aug 2004 - Sep 2005

    - Pioneer IT Personnel in setting up Tantra Network- Administering Windows 2003 Server Standard and Web Edition- Administering IIS 5 and IIS 6- Network and Systems Administration - Network and Security Administration- Hardware and Software Configuration - Maintain the operations; WAN and LAN Networks- Maintainance, storage and verification of daily server backups- Maintain and administration of virus protection software- Server Setup and Configuration- Assigning IP Address in all game servers - Maintain the hardware/software log - Provide online support for Bayantel Office in flexible hours- Provide telephone and e-mail support to remote users- Provide on call out of hours support for servers and networksEnvironments:- Netscreen ISG-2000 firewall- Windows 2003 Server Standard and Web Edition- IBM Intel Base Servers Model: 345, 360 x-Series Total of 85 Servers- Cisco 4503 Switch- EMC CX300 NAS

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  Opportunity Microfinance Bank

  • MIS Supervisor

    • Feb 2002 - Jul 2004

    Job Description: - Network and System Administration- Hardware and Software Configuration - Hardware and Software Installation - Administering Compaq and INTEL servers- Scheduled Computer Maintenance - Diagnosis and repair - Maintain operations for LAN and WAN- Administering PBX Panasonic, - Administering Windows 2000 Server- Administering Exchange Server 5.5- Assigning IP Address - Setup G-lat Satellite and NERA Broadband Radio Service - Administering Red Hat LINUX Server- Setup Squid for Proxy Server - Setup VPNProjects:- Interconnecting all bank branches - Conducting training for IT related works- Creates I.T Policies and ProceduresEnvironments:- Compaq Server- Intel Server- PBX Panasonic- Windows 2000 Server Operating System- Red Hat LINUX Server- G-lat Satellite and NERA Broadband Radio

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  Family Frist Inc., Berkley Int'l Plan

  • Network Engineer

    • Mar 2000 - Feb 2002

    Job Description: - Network and System Support- Hardware and Software Configuration - Hardware and Software Installation - Computer Maintenance - Diagnosis and Repair - Administering LAN / WAN - Administering PABX AVAYA- Administering Oracle 7.3i Database - Administering Windows NT-4 Server - Administering Exchange Server 5.5- Network Engineer Team Leader in Call Center SupportProjects:- Conducting training to new call center agent- Installation of call center software in all NT4 workstationsEnvironments:- Compaq Server- Intel Server- Dell Server- Avaya PABX- Cisco 1700- Windows NT-4 Server

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  Metropolitan Bank & Trust Company

  • IT Support Staff

    • Apr 1998 - Dec 1999

    Job Description: - Computer hardware configuration and installation- Software Installation- Diagnosis and Repair- Computer trouble shooting- Creating and Printing daily reports- Scanning of Signature Cards- Creating profile for each- Backing up all the data and fileProjects:- Data Migration for Y2K complianceEnvironments:- Windows NT4 Server Operating Systems- Windows 98 and NT4 workstaions - Bell Howell printers