Okay, let’s tackle this. So Erin has a mix of design, development, and customer service skills. Her education from the University of Nebraska-Lincoln is solid, but not particularly prestigious. Location is Seattle, which is a tech hub, but not a top-tier market for these skills. Looking at design and development skills, I'd say a rate of $100–$150 per hour is reasonable. Considering her customer service experience, that might be on the lower end. But overall, she seems to be a generalist with a broad skill set, which could make her more adaptable and easier to hire. I'll estimate around $120 per hour, which is a bit below the average for a designer/developer in this area.