Experience

• 

  Omnyon

  • United States
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Systems Administrator

    • Dec 2022 - Present

  • Information Technology Specialist

    • Nov 2019 - Present

• 

  CyberCore Technologies

  • PC Field Support Specialist Level 2

    • Jul 2018 - Nov 2019

    • Install, troubleshoot, service, and repair video conferencing equipment and components, cables, connectors and peripherals on a variety of network configurations • Responsible for checking the network connection in the switch monitoring the connection lights to ensure connectivity responding well from the port to the switch and utilize Tectia SSH Client and Network Automation to configure network ports on Cisco switches• Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios• Troubleshoot and solve technical issues related to end user equipment hardware and software• Train new employees and ensure customer satisfaction is achieved

• 

  Behind the Back Sport and Promo

  • Severna Park, Maryland

  • Retail Store Manager

    • Jun 2015 - Nov 2017
    • Severna Park, Maryland

    Retail Manager Responsibilities:Retail • Manage retail sales floor, keeping it stocked, organized and priced• Work with management to assure products are ordered and inventory levels are maintained• Handle special orders and any special customer requests• Work with team to maintain new online store• Manage online orders and assist with maintaining inventory records• Assist with preparation for events and tournamentsManagement• Learn and help maintain our management information system• Appropriately manage paperwork requirements and recordkeeping• Relay appropriate information to our HR/Accounting department and to management• Manage staff and schedule personnel so that all hours are covered at all locations• Cover shifts if employees call out or are unable to work• Hire, fire, and discipline retail staff• Handle HR issues and coordinate that with main/corporate office

• 

  Anne Arundel County Recreation and Parks School Age Child Care

  • Annapolis, Maryland

  • Assistant Director

    • Mar 2012 - May 2015
    • Annapolis, Maryland

    • Management of up to 60 children • Assist director with behavior plans for children with difficulties and disabilities• Implement those plans to aide success in the program for those children• Train and supervise staff members• Plan daily activities in advance• Design community service projects and excute them• Integrate professional development courses and additional training in program• Service all questions and concerns from parents• Communicate with the area supervisor as needed