Experience

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  The Boston Beer Company

  • United States
  • Food and Beverage Services
  • 700 & Above Employee

  • Senior Business Process Analyst

    • Jan 2024 - Present

  • Business Process Analyst

    • Aug 2021 - Jan 2024

    In my current role as a Business Process Analyst, I am responsible for documenting current-state processes and facilitating the design and execution of process transformation projects. I work collaboratively with partners at all levels across the business to facilitate end-to-end strategic process change. This includes documenting the end-to-end current-state processes, facilitating working sessions to design and capture future-state processes with stakeholders, working with business process owners to guide future-state process prototype designs and implementations, and facilitating retrospectives with business functions across BBC to ensure continuous improvement.

  • Indirect Purchasing Specialist, Marketing

    • Jul 2019 - Aug 2021

    As a Purchasing Specialist for Marketing Procurement, I managed spend ($8MM) across the Marketing Research, Creative, Innovation and Sales Sponsorship categories. I collaborated daily with internal business partners to draft contracts and my primary goal in this role was to drive value across marketing. I was responsible for resource optimization within my categories and captured more than $1M in savings within the Marketing Research category in 2020.I was also in charge of leading process improvement projects within Procurement. I managed a cross-functional team, including Finance, Marketing, Legal and Accounting, to design a future-state purchase order process to drive spend visibility. I also owned the redesign of the RFP process and materials, including documenting streamlined process, and creation of templates and scorecards, to better fit Marketing sourcing strategies and has been utilized for the competitive bid process for Below the Line, Experiential, and Creative agencies. Lastly, I spearheaded a Diversity and Inclusion subcommittee to launch a Supplier Diversity program, including ownership of project calendar, coordination of research efforts, and continued program development support, leading to presentation to leadership and approval to further develop program at Boston Beer.

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  The Grommet

  • United States
  • Retail
  • 1 - 100 Employee

  • Senior Account Manager, Maker Operations

    • Feb 2019 - Jul 2019

    In my role as a Senior Account Manager, I managed 30 of the top 150 high-touch Vendors along with 200 other Vendors. I was highly focused on contract negotiation and product margin increase and helped to advise team members on the negotiations they were having. Another responsibility I had in this role was to train new team members and act as the go-to person for account-related questions. I preformed cost analysis for high performing products and tracked marketing spend to optimize profitability. I was also responsible for long-term inventory planning and forecasting.An initiative I worked on was to develop and lead a Vendor Funded Sale program, which drove an increase of $5.4M in revenue and $366K in expense reduction. This project was a coordinated effort across Marketing, Finance, Sales, Tech and BI functional groups. I also uncovered a shipping charge discrepancy from a Key Account and recovered over $77K in overcharges. In addition, I developed and implemented a tool for use in identifying Vendors for contract and margin negotiations.

  • Account Manager, Maker Operations

    • Jun 2017 - Feb 2019

    As an Account Manager, I actively managed all operational aspects for Vendors: Purchased inventory, sold new programs, negotiated contracts, and maintained relationships. My responsibilities included daily monitoring of purchase orders and logistics, stock levels, and website details, as well as setting up and preparing new Vendors on systems and processes for launch onsite. I monitored monthly and quarterly sales/order performance benchmarks for Vendors and acted as the primary point of contact for Vendors and assisted with problem solving.In my role as an Account Manager, I created a tracking process for receiving and warehouse compliance issues and implemented Vendor fee structure for non-compliant purchase orders. I also identified and executed an opportunity to shift excess inventory by creating a purchase incentive program for customers in our pop-up store. Lastly, I developed a Contract refresh process to improve margin targets across existing Vendors, which I later referenced for my work as a Senior Account Manager.

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  Marquette University Special Events

  • Milwaukee, Wisconsin, United States

  • Student Intern

    • Aug 2013 - May 2017
    • Milwaukee, Wisconsin, United States

    During my time at Marquette University Special Events, I have the opportunity to support event planners with the preparation and execution of events, ranging in size from 10 to 3,000 guests. My customer service skills are utilized daily when interacting with Marquette donors, alumni and faculty. ...

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  Brewster Day Camp

  • Education Management
  • 1 - 100 Employee

  • Marketing Intern

    • Jun 2016 - Aug 2016

    As a Marketing Intern, my main focus was on Brewster Day Camp's website development project. I performed competitive analysis on successful and local competitors' websites to determine what improvements needed to be made to the company's current webpage. The analysis led me to formulate recommendations for the new website's features and design, as well as an overall future marketing strategy. My other responsibility was to redesign the weekly newsletter so that it creatively engaged the audience and enhanced readability. Throughout the summer, I also had opportunities to collaborate with the leadership team on comprehensive business decisions.

  • Assistant Swim Director

    • Jun 2014 - Aug 2016

    My job consisted of managing 6 swim instructors and coordinating all swimming lessons at Brewster Day Camp. I was in charge of organizing the swim facility to ensure camper safety and maximization of camper experience. It was imperative for me to have strong communication and conflict-resolution skills to maintain safety of campers in emergencies. As the Assistant Pool Director, I assumed the primary leadership role in the absence of Pool Director.

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  Beals and Thomas, Inc.

  • Southborough, Massachusetts, United States

  • Administrative Intern

    • Jul 2012 - Jan 2014
    • Southborough, Massachusetts, United States

    I was responsible for supervising and training 4 interns on job tasks and responsibilities. Some of my daily tasks included completing data entry, filing, and other administrative functions. A major project I worked on was creating and identifying exceptional project descriptions to display exper...