Experience

• 

  Kicksaw

  • Bend, Oregon, United States

  • Strategic Account Manager

    • May 2021 - Present
    • Bend, Oregon, United States

    I'm a client advocate/strategist/supportive shoulder for Kicksaw's strategic clients. Together with Kicksaw's deep bench of Salesforce-certified resources we deliver world-class Salesforce implementations, data migrations, process optimizations, tool integrations and data sourcing/enrichment services to boost our clients' revenue teams.

• 

  G5

  • United States
  • Advertising Services
  • 300 - 400 Employee

  • Senior Client Success Manager

    • Oct 2018 - May 2021

    Defined and reinforced G5 value to clients through performance analysis, industry expertise and general account management. The CSM is the primary client contact post-sale; coordinating inter-departmental teams, helping to define client goals and needs and is responsible for delivering a consistent, quality client experience. My clients saw me as their trusted advisor in all things digital marketing.

  • Account Manager

    • Feb 2016 - Oct 2018

• 

  Survey Sampling International

  • Bend, OR

  • Northwest Account Executive

    • Sep 2014 - Feb 2016
    • Bend, OR

    Recognized by my peers as a client-focused sales team member, I grew the PNW territory at SSI (now Dynata) to be a top performing territory in the company. I exceeded my $4.1M overall account goal in 2015 and was on pace for similar growth in 2016. I managed one of the ten largest revenue accounts for the company and grew their business to 125% of goal in 2015.

• 

  Luth Research

  • Account Executive

    • May 2011 - Sep 2014

    Responsible for driving new business opportunities and growing existing accounts using Luth’s suite of primary research methodologies. I cultivated $2M+ in revenue in 2013 and grew the company’s largest strategic account by 132% in 2014; met and exceeded sales goal expectations while building solid relationships with my clientele.

• 

  Momentum Market Intelligence

  • Associate Research Manager

    • Jan 2008 - May 2011

    Managed qual and quant primary research engagements (some spanning multiple countries and languages) at this very competitive firm. Gained experience in survey instrument writing/design, testing and implementation and worked closely with clients - including leaders in technology, energy, pharmaceuticals and telecommunications - to ensure their objectives were achieved.

• 

  KLCC Public Radio

  • Reporter/Anchor

    • Nov 2005 - Feb 2007

    At this popular, award-winning National Public Radio member station, I produced and hosted two live news/features programs. In 2006, my co-host and I received first place for Overall Newscast from the Oregon Associated Press Broadcast Association; I was also consistently rated by listeners as a top personality at the station.

• 

  Siuslaw News

  • Reporter/photographer

    • Feb 2004 - Oct 2005

    One of two staff reporters, I covered two school districts, the Port of Siuslaw, Dunes City Council, the Florence Police Department and all points in between. I won first place in education coverage in the 2005 ONPA Better Newspaper Contest and second place for sports photography during my tenure.