Experience

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  WPM Real Estate Management

  • Baltimore, Maryland Area

  • Leasing Specialist

    • Dec 2017 - Sep 2023
    • Baltimore, Maryland Area

    Guide prospective tenants on property tours and provide extensive information regarding key features and benefits. Communicate with current and prospective tenants via phone and email. Respond quickly and effectively to inquiries from prospects. Maintain accurate records of all resident and tenant correspondence. Develop and coordinate frequent, extensive promotional activities and events to raise awareness of properties and increase prospective tenant applications. Market property to local businesses through collateral, emails, and phone calls, establishing mutually-beneficial community business partnerships. Target both offline and online consumers by designing comprehensive, multi-pronged marketing strategies to maximize prospective tenant reach and increase unit fill rate. Collaborate with designers and editorial team staff members on developing engaging, effective marketing materials using timely, on-brand language and collateral. Research competitive products to better position company with regards to marketing and sales fulfillment.

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  Live! Casino & Hotel

  • Hanover, Maryland

  • Marketing Representative- Promotions

    • Aug 2016 - Dec 2017
    • Hanover, Maryland

    Marketing RepresentativeServed as professional announcer for events and promotions. Traveled off-site with Public Relations team to assist with deployment of promotional events.  Executed popular marketing activations, special events, and entertainment promotions to nurture customer loyalty. Liaised with Communications team to drive internal promotion of company initiatives, guiding principles, and mission. Facilitated verification of alignment between Marketing department initiatives and senior management objectives

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  FIDM/Fashion Institute of Design & Merchandising

  • Riverside, CA

  • Public Speaker

    • Feb 2016 - Apr 2016
    • Riverside, CA

    Public SpeakerCommunicated University-related information to prospective students. Collaborated with Public Speaking Trainer to determine preferred presentation initiatives, including scope and materials. Delivered informative presentations covering various subjects to groups of 30+ people. Implemented compelling stories and anecdotes into speeches to entertain and engage audiences. Leveraged professional relationships to develop new business opportunities via proactive, multi-channel networking.

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  Usa Discounters Ltd

  • Greater San Diego Area

  • Team Supervisor

    • Aug 2012 - Aug 2015
    • Greater San Diego Area

    Managed, trained, and mentored a team of three full-time Sales associates. Contacted customers by phone and email to respond to inquiries and resolve issues. Cultivated relationships with customers and the community to establish long-term business growth. Maintained up-to-date knowledge of sales and promotions, policies regarding payment and exchanges, and security practices to ensure accurate, efficient deployment of operational processes. Reviewed and interpreted operational records and reports to allow for accurate sales and profitability forecasting. Promptly resolved all customer requests, questions, and complaints, upholding commitment to customer service excellence. Analyzed sales trends to produce suggested enhancements and revisions to company product offerings, enabling increased profitability at reduced overhead. Coached employees in successful selling methods and encouraged cross-selling to achieve individual and team sales goals. Exceeded individual sales quotas by 15% each quarter.

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  Baltimore Urban Debate League

  • Baltimore, Maryland Area

  • Debate Coach/ Instructor

    • Feb 2007 - May 2012
    • Baltimore, Maryland Area

    Developed and executed lesson plans and created public speaking drills to measurably improve debate student performance. Coordinated travel arrangements for debate team members, ensuring cost-effective and time-conscious arrangements.  Researched material extensively before writing speeches, guaranteeing accurate, informative presentations. Prepared concise yet comprehensive memoranda summarizing key research for debate topics, allowing for targeted dives into relevant data. Developed strategies and arguments in preparation for presentation of tournaments allowing for optimal success.

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  Taskforce Marketing and New Media, LLC.

  • Baltimore, MD

  • Public Relations Intern

    • Jan 2011 - Jun 2011
    • Baltimore, MD

    Public Relations InternResearched and developed original content for blog posts and website articles. Built well-crafted, targeted media kits in support of specific strategic initiatives. Drafted internal memoranda for company employees to ensure uniform understanding regarding procedures and initiatives. Provided professional, on-demand administrative support to senior team members. Crafted and distributed press releases and social media communications for company and clients. Led account management, strategy, targeting, and campaign development initiatives for clients; assisted with planning and execution of private, company, and client events. Coordinated and participated in promotional activities and trade shows  Developed long-term partnerships with multiple local businesses to secure extensive third-party promotions.