Experience

• 

  Strandbags

  • Australia

  • Casual Sales assistant & merchandiser

    • Jul 2022 - Mar 2023
    • Australia

    Fast paced customer sales and visual merchandising of Fashion handbags, leather goods, suitcases 🧳 and travel goods

• 

  Box Hill Institute

  • Australia

  • Visual Merchandiser Student

    • Apr 2021 - Sep 2022
    • Australia

    Just completed

• 

  L'Occitane Australia

  • Australia

  • Beauty Sales Advisor

    • Oct 2019 - Aug 2022
    • Australia

    Beauty sales advisor, brand ambassador and in store merchandiser

• 

  Lilydale Travel

  • Lilydale, Victoria, Australia

  • Retail Travel Agent

    • Jul 2016 - Apr 2019
    • Lilydale, Victoria, Australia

• 

  Qantas

  • Camberwell, Melbourne

  • Premium Travel Sales Consultant

    • Oct 1999 - Feb 2015
    • Camberwell, Melbourne

    As a direct representative and first point of contact at Qantas reservations, I had predominately deal with our most astute, influential & travel savvy clientele. The Premium desk, is a fast paced & dynamic role, that requires strong rapport building skills and cultural awareness sensitivity when communicating with our Premium customers. Whether it's business or leisure, each inbound call is unique & different, I am required to adapt and recognize each individual caller's needs and desires, in an effort to deliver & execute our products, services and facilities on hand, beyond expectations.I have strong understanding of company operations, systems & product knowledge and the ability to capture all potential revenue producing opportunities, as a result. Although, I work apart of a team, I am predominately self-managed and quick thinking, and know how to use company systems on hand, to negotiate and execute a successful booking, an anticipated journey with Qantas. My customer's are always well informed and prepared before their international or domestic travels from the airport to the aircraft, to the destination. Embrace the Spirit.