Experience

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  ConferenceDirect

  • Global Account Executive

    • May 2009 - Present

    Conference Direct is a full-service meetings solutions company that assists organizations to save and time and money by helping them find the perfect hotel or venue for their meetings or groups in ANY city thru our Site Selection and Hotel Contract Services. Once we help you place your meeting, ...

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  California State University, Long Beach

  • Long Beach California

  • Adjunct Professor

    • Jan 2019 - Present
    • Long Beach California

    Spring 2019 - HFHM 374 which focuses on planning, organizing, and implementing meetings in the hotel and restaurant industry. Factors necessary to provide food, lodging, and facility services for meetings and special functions are included. Design and implementation of the course curriculum. Ass...

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  California State University, Northridge

  • Northridge, CA

  • Adjunct Professor

    • Aug 2018 - Present
    • Northridge, CA

    Fall 2018 - RTM 540 which focuses on the understanding and application of key concepts/practices in human resource management as related to the tourism, hospitality and recreation industries. Design and implementation of the course curriculum. Assessing student progress while providing guidance...

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  Hilton Pasadena

  • Director of Sales & Marketing

    • Oct 2007 - Apr 2009

    Responsible for management of all aspects of the Sales, Catering and Convention Services enterprise. Managing one director, nine managers and three administrative assistants. Key focus and target was to build team with focus on increasing group business. Implemented and trained team to utilize ...

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  Doubletree Hotel Bakersfield

  • Director of Sales & Marketing

    • Jun 2002 - Oct 2007

    Responsible for all sales and catering revenues, event services and own the group initiatives. Managing seven managers, two administrative assistants and group coordinator. Maintained direct group sales solicitation. Responsible for advertising, marketing, strategic plans, revenue management a...

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  Hilton Hotels Corporation

  • Los Angeles - Sales Cluster Lead

    • 2005 - 2007

    Responsible for the planning and execution of goals of the Los Angeles Cluster, comprised of 30 properties (Hilton, Doubletree, Hilton Garden Inn and Embassy Suites). Orchestrated client event in collaboration with Food and Beverage Cluster and member hotels for over 700 guests. Planned and mana...

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  Hilton Burbank & Convention Center

  • Senior Sales Manager

    • 2000 - 2002

    Joined sales team to represent hotel in California Market with an emphasis on Sacramento based association and government agencies, working from a home-based office with monthly travel to Sacramento. Consistently met annual booking goals. Developed strategy and generated revenue from markets (R...

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  Hilton Pasadena

  • Senior Sales Manager

    • 1993 - 1999

    Promoted to take a more prominent and active role in developing and increasing revenue in the convention and company meetings segments. Responsible and empowered to assume interim management of sales office for Director of Sales. Maintained booking responsibilities and increased personal bookin...

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  Hilton Los Angeles Airport & Towers

  • Sales Manager

    • 1990 - 1992

    Promoted to manage Conference Center Group Sales. Maintained booking responsibilities with groups up to 150 rooms on peak nights. Responsible for training and providing direct supervision to three conference sales managers and two administrative assistants. Prepared detailed forecasts and repo...

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  Hilton University at USC

  • Front Office

    • Sep 1986 - May 1990

    Promoted to supervise front desk operations, which included front desk, reservations, operators and bell desk team members. On weekends, also served as point of contact for restaurant and housekeeping. Resolved guest problems and personally attended to high profile guests and groups.