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Erik Cho

Director of Sales and Operations at Endless USA
Intro Book
Erik Cho is a seasoned IT professional with 12 years of experience in sales, operations, and technical support, holding a degree in Criminal Justice from Colorado Christian University.
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Location
Buena Park, California, United States, US
Skills
  • Outlook
  • Customer Service
  • Calendaring
  • Training
  • Computer Hardware
  • Show all
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Bio

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Erik Cho is a seasoned professional with 12 years of experience in sales, consulting, and operations management. As Director of Sales and Operations at Endless USA, he oversees day-to-day office operations, provides consultations, and offers logistical support to end-users and the dealer network. Prior to this role, Erik worked as a Help Desk Specialist at California State University, Northridge, where he delivered Tier 1 desktop support, advised users on desktop programs, and maintained mobile devices. He holds an Associate of Science degree in Criminal Justice from Colorado Christian University and has obtained CompTIA Network+ and CompTIA A+ certifications.

Credentials

  • Microsoft Teams: Working with Files
    LinkedIn
    May, 2022
    - May, 2026
  • CompTIA Network+
    CompTIA
    Jun, 2022
    - May, 2026
  • CompTIA A+
    CompTIA
    Jan, 2022
    - May, 2026

Experience

  • Endless USA
    • Huntington Beach, CA
    • Director of Sales and Operations
      • Jun 2012 - Present
      • Huntington Beach, CA

      Sales, Consulting, Shipping and Receiving and office management. Tasks consist of running day to day office operations as well as providing consultations and logistical support for end users and dealer network. In addition, duties include inventory/asset management and making travel arrangements for employees outbound to various race events around the country.

  • California State University, Northridge
    • Help Desk Specialist
      • Sep 2006 - Feb 2010

      Member was tasked with providing Tier 1 desktop support for various administration departments around campus. Responsibilities included but were not limited to: basic end user support, diagnosing and repairing hardware and software issues, advising users on the proper use and application of various desktop programs. Responsibilities also included rebuilding PC's suffering from damaged or malfunctioning hardware, reinstalling and maintaining a wide array of mobile devices; interfacing them with Outlook Exchange Server.Primary responsibility: Remote and onsite desktop support as well as customer service through various forms of communication (email, RDP, Phone, Chat)

Education

  • Colorado Christian University
    Associate of Science - AS, Criminal Justice
  • 2002 - 2006
    North Hollywood High School

Suggested Services

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Industry Focus. “Information Technology and Services”

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