Experience

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  McCormick & Company

  • Hunt Valley

  • Consumer Affairs Specialist

    • Oct 2016 - Present
    • Hunt Valley
• 

  Havtech

  • Columbia, Maryland

  • Inside Parts Specialist

    • Aug 2013 - Jun 2015
    • Columbia, Maryland

    Customer Service Support: Successfully identified opportunities to strategically market company equipment based on market and geographical demands for clients. Effectively researched inventory for various types of HVAC equipment using unit nomenclature. Achieved budgeted quotas and negotiated co...

• 

  Target

  • Pikesville, Maryland

  • Guest Services Supervisor

    • Apr 2011 - Aug 2013
    • Pikesville, Maryland

    Supervisory Management: Delegated work duties to 35 employees, managed time records and time off request. Developed, managed and implemented new schedule procedures, monitored the performance of the employees in the workforce and motivated them to achieve higher goals within the company. Coordina...

• 

  Waste Management

  • Curtis Bay, Maryland

  • Dispatcher

    • Jun 2010 - Apr 2011
    • Curtis Bay, Maryland

    Customer Service Support: Dispatched drivers to calls as they are received, manages customers’ needs based on request, drivers' locations and loads, and daily factors to balance cost and speed of response. Maintained continuous communication channels with supervisors and workers, strong exper...

• 

  Sears, Roebuck and Co.

  • Columbia, Maryland

  • Routing Team Leader

    • Mar 2004 - Jun 2010
    • Columbia, Maryland

    Supervisory Management: Effectively communicated expectations, consequences, changes, policies, and procedures to routing team. Collaboratively plan for team’s success by ensuring team’s success, supervised floor activity and calls to assist routing team. Provided feedback to employees regarding ...