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Erica Mkansi

Guest Relations at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Lion Sands Private Game Reserve</span>
Intro Book
Administrative professional with 6+ years of experience in guest relations, administration, and banking.
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Location
Nelspruit, Mpumalanga, South Africa, ZA
Languages
  • English Full professional proficiency
  • Afrikaans Elementary proficiency
  • Swati Limited working proficiency
  • Northern Sotho Limited working proficiency
  • Zulu Limited working proficiency
  • Xitsonga Native or bilingual proficiency
  • Xhosa Limited working proficiency
Skills
  • Marketing
  • Banking
  • Office Administration
  • Customer Service
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Bio

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Erica Mkansi is a seasoned administrative professional with 6+ years of experience in guest relations, administration, and banking. She holds a Diploma in Marketing/Marketing Management from Tshwane University of Technology and is fluent in English, Afrikaans, and several other languages. Erica has worked in various roles, including Guest Relations, Administration Manager, and Assistant Branch Manager at Capitec Bank.

Experience

  • Lion Sands Private Game Reserve
    • Mpumalanga Area, South Africa
    • Guest Relations
      • Apr 2018 - Present
      • Mpumalanga Area, South Africa

      -Ensure that check-in procedures are strictly adhered to, and that the correct guest information , charges and details are obtained from each guest. -Guest handling and service.-Administrative functions and Reservations.-Be readily available at all times to deal with guests queries, direct proble...

  • Jeff Maluleke Music Academy (JMMA)
    • Thulamahashe
    • Administration Manager
      • Jun 2015 - Sep 2015
      • Thulamahashe

      • Prepare supplier invoices for payment• Record cash receipts and make bank deposits.• Monthly reconciliation of bank accounts.• Provide information to the Accountant for monthly reporting.• Ensure that all bank deposits are completed correctly and timeously.• Run daily and monthly financial repo...

  • Capitec Bank
    • Mpumalanga Area, South Africa
    • Assistant Branch Manager
      • Jan 2011 - Apr 2015
      • Mpumalanga Area, South Africa

      • To action, co-ordinate and monitor the efficient functioning of the branch in respect of process and procedural compliance.• Client service• Training of new employees.• Guiding and motivating staff.• Taking responsibility for the branch in the absence of the Branch Manager.• Drive uniqu...

Education

  • 2007 - 2010
    Tshwane University of Technology

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