Experience

• 

  The Wine Loft

  • Baltimore, Maryland, United States

  • Manager

    • Oct 2020 - Jul 2023
    • Baltimore, Maryland, United States

    -Educate customers on different wines, beers, liquors-Suggest an alcohol based on what the customer is looking for-Maintain website-Compose weekly email sent to all customers-Process customer transactions-Lead weekly wine tastings-Handle returns and exchanges-Maximize sales transactions-Monitor i...

• 

  Merritt Clubs

  • United States
  • Wellness and Fitness Services
  • 300 - 400 Employee

  • Bar Manager

    • May 2018 - Sep 2020

    In charge of beer, wine and liquor ordering as well as scheduling and supervising 20 employeesKeep customers/members happy Bartend as needed

  • Front desk associate/Manager on duty

    • May 2017 - May 2018

    Did walk-throughs of the club to make sure everything was in it's place and all issues were taken care of, answered phone inquiries, entered guests into computer, helped members with any account related issues

  • Lifestyle Consultant

    • Dec 2015 - May 2017

    • Generate membership leads through phone calls, emails and internet inquiries.• Oversee account acquisitions and membership retention. • Assist 2500 members with administrative, logistical and informational issues. • Manage data and member profiles in the computer systems to ensure the quality organization of facility files.• Sustain and improve relationships with the fitness staff and management in order to facilitate better member relationships with the company.

• 

  Boordy Vineyards Inc

  • Hydes, MD

  • Brand Ambassador

    • Sep 2016 - May 2020
    • Hydes, MD

    -Provide wine tastings to customers-Increase brand awareness and sales-Educate customers about Boordy wines-Build relationships with key accounts-Track sales and customer preferences

• 

  Nordstrom

  • Annapolis, Maryland

  • Lead Sales Associate - Kids Dept

    • Nov 2014 - Jan 2016
    • Annapolis, Maryland

    • Responsible for creating a sales environment that enhanced the buying experience. • Ensured customers had a seamless shopping experience. • Created relationships with customers and provided excellent service. • Merchandised products to enhance sales volumes • Assisted customers with questions, ...

• 

  LifeBridge Health & Fitness

  • Baltimore, Maryland Area

  • Membership Coordinator

    • Aug 2006 - Jun 2014
    • Baltimore, Maryland Area

    • Generated membership leads through phone calls, emails and internet inquiries.• Oversaw account acquisitions and membership retention. • Assisted 4200 members with administrative, logistical and informational issues. • Managed data and member profiles in the computer systems to ensure the qual...

• 

  LA Weightloss

  • Baltimore, Maryland Area

  • Sales Counselor

    • 2005 - 2006
    • Baltimore, Maryland Area

    • Promoted the LA Weightloss program and sold dietary supplements on a daily basis. • Educated 50 clients each week in proper nutrition to assist them in reaching their weight loss goals. • Helped prepare dietary menu programs for clients. • Consistently sold 100% of personal weekly goal.

• 

  Merritt Athletic Clubs

  • Baltimore, Maryland Area

  • Personal Trainer

    • 2003 - 2005
    • Baltimore, Maryland Area

    • Prepared exercise programs for clients to aide them in reaching their fitness goals. • Educated clients in proper lifting form and technique to reach goals quicker.

• 

  HealthSouth

  • Annapolis, Maryland

  • Athletic Trainer

    • 2000 - 2002
    • Annapolis, Maryland

    • Assisted physical therapists in the rehabilitation of patients. • Provided guidance to patients about their injuries.• Instructed patients on proper treatment and exercise programs. • Evaluated athletic injuries of student athletes at the high school during practice and competition. • Educated ...