See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

EH

Erica Hall

Customer Service Operations Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">United States Postal Service</span>
Intro Book
Seasoned management professional with 29 years of experience in leadership, team building, and operations management.
  • Claim this Profile
Location
Baltimore, Maryland, United States, US
Skills
  • Management
  • Leadership
  • Team Building
  • Team Leadership
  • Data Entry
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Erica Hall is a seasoned management professional with 29 years of experience in leadership, team building, and operations management. She has held various roles at the United States Postal Service, including Customer Service Operations Manager and Supervisor, Customer Service. Prior to that, she worked as a Data Entry Clerk at Statistica, Inc. She has a strong background in analysis, budgeting, and program management.

Experience

  • United States Postal Service
    • Customer Service Operations Manager
      • Aug 2019 - Present

      Manager Customer Service Operations

    • Supervisor, Customer Service
      • Aug 1994 - Present

      *Manage a medium size group of employees.*Analyze delivery operation and mail flow within a delivery unit.*Make recommendations to improve operations.*Establish work schedule and allocates workhours.*Supervise and participates in record keeping of work hours, mail volumes, carrier transportation cost, accident and injury occurances and cost ascertainment data.*Supervise and evaluate daily workloads, make assignments and authorize overtime.*Establishes effective team working relationships.*Investigate accidents and ensures compliance with vehicle maintenance and inspection schedules.*Frequent contact with large volume mailers and representatives of community, business and mailing organizations.

  • Statistica, Inc
    • Data entry clerk
      • 1991 - 1993

      Administrative

Education

  • 1986 - 1990
    J.E.B Stuart High

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. Add an industry

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles