Experience

• 

  Ryan Specialty

  • United States

  • Processing Coordinator

    • Sep 2020 - Present
    • United States

    Underwriting Processing Support Team Lead - Binding & Inspection Ordering.

• 

  All Risks, Ltd

  • United States
  • Insurance
  • 400 - 500 Employee

  • Processing Support Lead

    • Mar 2017 - Aug 2022

  • Processing Associate II

    • Aug 2012 - Aug 2022

    Responsible for the accurate quoting, binding/invoicing and servicing of new and renewal policies including Property/Package, Excess/Umbrella, Commercial Automobile, Errors and Omissions and General Liability Lines of Business encompassing multiple Carriers. Work closely with Underwriting and issuance team to provide technical and clerical support.

• 

  Chubb Group of Insurance Companies

  • Underwriting Client Relations Specialist II

    • Nov 2006 - Oct 2011

    Accountable for processing and analyzing commercial accounts and contributing to the achievement of team, branch and corporate goals related to compliance, profit, growth, renewal, retention, rate, exposure, service and producer/client relations.

• 

  Housing Authority of Baltimore City

  • Senior Administrative Assistant/Youth Intern Supervisor

    • Jan 2006 - Nov 2006

    Provided general clerical support for one department manager and three office professionals. Specific duties consisted of answering calls from a multi-line telephone system, drafting reports and correspondences, and created databases, updating webpage, maintaining office files, records, employee leave slips, and timesheets.

• 

  Enoch Pratt Free Library / State Library Resource Center

  • Office Assistant II

    • Nov 2004 - May 2006

    Provided general clerical support for one department manager and six office professionals. Specific duties consisted of answering multi-line telephones, photocopying and faxing correspondences, compiling and entering data for monthly statistics reports, typing and editing business letters, entering data into system and filing and maintaining reference materials.

• 

  MBNA America Bank

  • Account Specialist

    • Jun 2002 - Sep 2004

    Responsible for building a strong relationship with the customers through explanation of account benefits as well as the sale of balance consolidation. Contacted delinquent, charged-off, or high-risk customers to secure payments and determine reasons for delinquency on active loan/credit card accounts.