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Eric Munyampeta
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Bio
Experience
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TD Insurance Auto Centre
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Ottawa, Ontario, Canada
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Claims Adjuster
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Jul 2023 - Present
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Ottawa, Ontario, Canada
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Day & Ross
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Ottawa, Ontario, Canada
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Administrative Coordinator
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Aug 2022 - Jan 2023
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Ottawa, Ontario, Canada
• Coordinated carrier bookings and followed throughout the customers with their availability• Escalated issues according to established procedures in a timely, accurate, and appropriate manner• Worked with analysts, dispatch, managers, and customers to quickly and efficiently resolve issues• Performed daily office reports by using AS400, Microsoft Excel, Word, PowerPoint and Outlook.
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NTT
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Ottawa, Ontario, Canada
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Claims Specialist
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Feb 2021 - Jun 2022
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Ottawa, Ontario, Canada
• Provided information, answered questions, and explained procedures• Provided updates and status of the claim to the Claimants• Verified Cheques with different Banks and other financial institutes• Analyzed customer complaints and determined next steps; Escalated as required
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Education
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2022 - 2023Algonquin College of Applied Arts and Technology
Associate's degree, Business accounting
Suggested Services
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Industry Focus. “Insurance”
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