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Eric K. Mclean is a seasoned professional with a strong background in management, sales, and customer service. With experience in various industries, including retail, entertainment, and law, he has developed a unique blend of skills that enable him to effectively communicate with diverse groups of people. He is a native French speaker and has proficiency in English and Hebrew. As a seasoned owner of Herbal Indulgence, he has a deep understanding of the medicinal cannabis industry and has built a reputation for providing exceptional customer service. His experience in sales and customer service has allowed him to develop strong relationships with customers and colleagues alike. Eric holds a J.D. from the University of Michigan Law School, an M.S.F.S. from Georgetown University, and a B.A. from the University of Michigan. He is a skilled communicator, problem solver, and project manager with a strong attention to detail and ability to work well under pressure. He is also an experienced event manager, having worked at the Michigan Renaissance Festival and the Bay Area Renaissance Festival, where he developed strong relationships with customers and colleagues through effective communication and sales techniques. In addition to his management and sales experience, Eric has also worked as an office manager at Buffalo Electrical Inc. and a shift leader at Hollywood Video.

Experience

    • Owner
      • Nov 2010 - Present
      • Fenton, MI

      To fulfill each patients medical needs, by providing the largest selection and best quality medicinal strains to heal what ails them. We put an emphasis on our medicinal edible departments; we have a fabulous selection of decadent, low fat and diabetic entries and desserts. To make all of our customers and employees lives better, by providing them with a cool place to chill, to feel comfortable and to meet new people. But most of all to offer our customers exceptional MMJ products at reasonable prices.

    • Senoir Account Executive
      • Jul 2011 - Oct 2012
      • Holly, Michigan

      Relationship building; researching the market and related products; presenting our product and service in a structured professional way face to face.Listening to customer requirements and presenting appropriately to make a sale; maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business; responding to incoming email and phone inquiries; acting as a contact between a company and its existing and potential markets; negotiating the terms of an agreement and closing sales; gathering market and customer information; representing the company at events and demonstrations; negotiating on price, costs, delivery and specifications with buyers and managers; challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions; liaising with suppliers to check the progress of existing orders; checking quantities of goods on display and in stock; recording sales and order information and sending copies to the sales office, or entering into a computer system; reviewing your own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; making accurate, rapid cost calculations and providing customers with quotations; attending team meeting and sharing best practice with colleagues.

  • Bay Area Renaissance Festival
    • Tampa/St. Petersburg, Florida
    • Account Executive
      • Jul 2011 - Oct 2012
      • Tampa/St. Petersburg, Florida

      Relationship building; researching the market and related products; presenting our product and service in a structured professional way face to face.Listening to customer requirements and presenting appropriately to make a sale; maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business; responding to incoming email and phone inquiries; acting as a contact between a company and its existing and potential markets; negotiating the terms of an agreement and closing sales; gathering market and customer information; representing the company at events and demonstrations; negotiating on price, costs, delivery and specifications with buyers and managers; challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions; liaising with suppliers to check the progress of existing orders; checking quantities of goods on display and in stock; recording sales and order information and sending copies to the sales office, or entering into a computer system; reviewing your own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; making accurate, rapid cost calculations and providing customers with quotations; attending team meeting and sharing best practice with colleagues.

    • Office Manager
      • May 2007 - Jun 2011
      • Flint, Michigan

      Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff, allocation of resources to enable task performance, coordinate office staff activities to ensure maximum efficiency, evaluate and manage staff performance recruit and select office staff, organize orientation and training of new staff members, coach and discipline office staff, design and implement filing systems, ensure filing systems are maintained and current, establish procedures for record keeping, monitor record keeping ensure security and confidentiality of data, design and implement office policies and procedures, ensure office policies and procedures are being adhered to analyze and monitor internal processes, implement procedural and policy changes to improve operational efficiency, prepare operational reports and schedules to ensure efficiency, monitor and maintain office supplies inventory, review and approve office supply acquisitions. maintain a safe and secure working environment, handle customer inquiries and complaints, manage internal staff relations.

  • Hollywood Video
    • Fenton, Michigan
    • Shift Leader
      • Nov 2001 - Apr 2004
      • Fenton, Michigan

      Keeping updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplished organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Education

  • 2012 - 2015
    University of Michigan Law School
    J.D. (Juris Doctor), International Law and Legal Studies
  • 2007 - 2009
    Georgetown University
    Master of Science in Foreign Service (MSFS)
  • 2003 - 2007
    University of Michigan
    Bachelor of Arts (B.A.), Medieval and Early Modern Studies
  • 2003 - 2007
    University of Michigan
    Bachelor of Business Administration (B.B.A.), Business Administration and Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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