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Eric H. Strom is a seasoned professional with extensive experience in program management, project management, and leadership. He holds a Master's Certificate in Project Management from The George Washington University and an MBA from Purdue University Daniels School of Business. Strom is proficient in multiple languages, including German and French, and has a strong background in information technology, process improvement, and change management.

Experience

    • Program Manger, Technical & Data Standards
      • Nov 2010 - Present
      • Falls Church, VA

      Advise and assist Enterprise Architecture Branch, Health Information Technology Directorate, Military Health System (MHS)/Defense Health Agency (DHA), on matters of enterprise architecture, IT and data standards, IT governance and policy, strategic planning, interoperability with other Federal agencies, and program/project management.

    • Senior Program Manager
      • Oct 2009 - Oct 2010

      Advise and assist Director, Health Standards Participation and IM/IT Integration, Office of the Assistant Secretary of Defense for Health Affairs (OASD (HA)), on matters of governance, policy, program/project management, strategic planning, enterprise architecture, information management, healthcare IT data standards, and interoperability with other Federal agencies.

    • Client
      • Jul 2007 - Sep 2009

    • Managing Consultant
      • 2004 - 2007

      Managed all aspects of project to develop and implement sustainable business-aligned set of enterprise IT controls, using the COBIT (Control OBjectives for Information and related Technology) framework. Evaluated enterprise IT business management processes within US government department using the ITIL (IT Infrastructure Library) framework. Directed quality management, requirements management, configuration management, testing, and Capability Maturity Model Integration (CMMI) compliance for large software integration project.

    • Client
      • Aug 2001 - Feb 2004

    • Deputy Implementation Manager
      • 2002 - 2002

      Co-managed Lockheed Martin Mission Systems team that implemented new US Government airport security infrastructure standards at Tulsa, OK, and Amarillo, TX, airports. Provided project, vendor, and construction management services. Assessed passenger screening and security facilities; designed and installed solutions meeting post-9/11 Transportation Security Administration (TSA) requirements.

    • Program Manager
      • 1999 - 2001

      Managed and qualified portfolio of key non-IBM hardware and software options for system sales to large enterprises. Worked with vendors to find products meeting customer requirements; advised IBM account teams. Conceived, proposed and managed business process reengineering projects to improve order processing, manufacturing and delivery processes for direct sales of PCs, servers, and options.

    • Client
      • 1998 - 1998

    • Director, Information Technology
      • 1996 - 1998

      Directed Bank of America’s information technology resources in Oregon. Oversaw design, testing, installation, integration, and operation of data/voice networks between bank facilities. Provided technical consultation to internal business partners to ensure standardization and compliance with corporate specifications. Managed 13 staff, $5M operating budget, 600 PCs and 1000 branch terminals.

    • Operations Manager - Product Service Division
      • 1995 - 1996

      Managed operations ($46M revenue, 18 operating units and 300-plus employees) for one of seven regions in nationwide product service and repair network. Prepared forecasts and budgets, controlled expenses, analyzed financial results, reported variances to corporate senior management, negotiated and monitored contracts, and resolved customer complaints.

    • Military Intelligence Officer
      • 1982 - 1992

      Led units with up to 300 soldiers. Planned and executed operations, programs, and projects. Oversaw and maintained mission-critical intelligence collection, communications, and computer systems. Managed and controlled facilities, capital equipment and physical property, residence halls, and food service operations. Directed corporate human resources, executive services, and training. Developed and fielded new operating concepts and organization structures. Advised senior leaders and functional staff chiefs.

    • Voice Intercept Operator (Transcriber)
      • 1975 - 1979

      Transcribed, translated, analyzed and produced summaries of complex foreign voice radio transmissions containing technical terminology, advanced grammar and syntax, and colloquial conversational forms. Operated complex intelligence collection, processing and analysis systems.

Education

  • The George Washington University
    Master's Certificate, Project Management
  • 1992 - 1994
    Purdue University Daniels School of Business
    MBA, Production/Operations Management
  • 1984 - 1984
    NATO School (SHAPE), Oberammergau, Germany
  • 1982 - 1983
    United States Army Intelligence Center, Ft. Huachuca, AZ
    Tactical Intelligence, Strategic Signals Intelligence, Electronic Warfare
  • 1979 - 1982
    University of Oregon Lundquist College of Business
    BA, Finance
  • 1977 - 1977
    National Cryptologic School, National Security Agency, Ft. Meade, MD
  • 1975 - 1976
    Defense Language Institute Foreign Language Center, Presidio of Monterey, CA
    German
  • 1972 - 1975
    South Eugene High School
  • Pro Rege School, Breukelen NL

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Industry Focus. “Information Technology Consulting”

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