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Eric Cruz is a seasoned professional with a strong background in workers compensation, case management, and coaching. As a Director at Man About ADL, he has successfully led teams and developed strategic plans to drive business growth. With a strong foundation in psychology from the University of Adelaide, Eric has also honed his skills in language and literacy through a Diploma from TAFE SA. He is proficient in multiple languages, including Tagalog, Spanish, and Italian, and holds a Certificate IV in Language, Numeracy and Literacy from TAFE SA.

Credentials

  • Certificate IV in Language, Numeracy and Literacy
    TAFE SA
  • Step by Step Accredited Assesor
    Centacare Catholic Family Services - Adelaide

Experience

    • Membership Coordinator
      • Dec 2023 - Present
      • Australia

    • R U OK? Community Ambassador
      • Jun 2022 - Present

  • Man About ADL
    • Adelaide, Australia
    • Director
      • Jan 2017 - Present
      • Adelaide, Australia

    • Australia
    • Non-profit Organization Management
    • 100 - 200 Employee
    • Recruitment & Assessment Officer
      • Sep 2019 - Dec 2023

    • Foster Care Support Worker - Asessor
      • Oct 2018 - Oct 2019

    • Australia
    • Non-profit Organizations
    • 100 - 200 Employee
    • Customer Engagement & Relations Officer
      • Jan 2018 - Aug 2018

    • Autism Spectrum Key Worker
      • Apr 2017 - Jan 2018

    • Connexus Social Support Officer
      • Mar 2014 - Mar 2017
      • Adelaide

      My role as the Connexus Social Support Officer at Alzheimer's SA allows me to develop age appropriate social programs for individuals diagnosed with Younger Onset Dementia. As a result I have successfully established day respite programs for individuals with Younger Onset Dementia which is a first in South Australia. This enables those suffering with younger onset dementia are participating in age appropriate activities. I have also developed a successful monthly outing program organising various places of interest that people with younger onset dementia can experience. A large part of my role is also providing community awareness and I lecture to various community groups highlighting to individuals in the community about the importance of reducing ones risk of getting dementia.

    • Founding Member
      • Aug 2013 - Aug 2016

      A fully self funded fan movement to improve the match day experience for Adelaide Football Club Members and supporters.

  • Boart Longyear
    • Adelaide, Australia
    • Rehabilitation Consultant
      • Aug 2013 - Oct 2013
      • Adelaide, Australia

      Managed the workers compensation claims for injured workers with the focus of successful Return to Work Outcomes. Assisting Injured Workers with sourcing alternative duties with the view to return to pre-injury duties.

    • Workplace Rehabilitation Consultant
      • Feb 2013 - Jun 2013

      The sole focus of my role as a Workplace rehabilitation consultant was to provide appropriate counseling to guide injured workers to return to work. This was achieved by attending case conferences with injured workers and their treating professionals as well as liaising with employers to source alternate duties or the view to return to pre-injury duties.

  • QBE Insurance
    • Melbourne, Victoria, Australia
    • Case Manager (Workers Compensation)
      • Feb 2011 - Jan 2013
      • Melbourne, Victoria, Australia

      As a case manager at QBE my role was to achieve successful return to work outcomes for injured workers in the 0-78 week phase. This involved high level case management for high risk claims. I was required to attend to case conferences and to liaise with the injured workers, employers as well as their treating professionals. I was also chosen to be a part of the Proof of concept project which was to develop a new way of working for all case managers in the Melbourne Office. The learning's were then rolled out to the regional offices in Victoria. I was involved in assisting those with mental health stress workers compensation claims to return to work.

  • Sarina Russo Job Access
    • Melbourne Area, Australia (Heidelberg, Preston, Fitzroy and Greensborough)
    • Case Manager
      • Mar 2010 - Mar 2011
      • Melbourne Area, Australia (Heidelberg, Preston, Fitzroy and Greensborough)

      My role at Sarina Russo Job Access in Victoria was to assist job seekers to find employment. I was the DES Consultant so I was assisting job seekers registered in the Disability Employment Services Area. I worked across 5 Victorian offices including the Head Office in Fitzroy, Greensborough, Heidelberg, Epping and Preston. I was motivated to find employment for those who required extra upskilling and training. I successfully lead job club sessions which included personal coaching.

    • Job Co-ordinator DES Program
      • Apr 2008 - Feb 2010

    • Retail Sales Assistant
      • Aug 2005 - Mar 2008

Education

  • 2002 - 2006
    University of Adelaide
    Bachelor of Science (B.Sc.), Psychology
  • 2008 - 2009
    TAFE SA
    Diploma, Language, Literacy and Numeracy
  • 2003 - 2005
    Flinders University
    Diploma of Languages, Italian
  • 2013 - 2015
    Australian Careers Business College
    Dual Diploma, Small Business and Management

Suggested Services

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Industry Focus. “Events Services”

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