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Bio

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Credentials

  • LİDERLİK VE KOÇLUK EĞİTİMİ
    PED Performans Training & Consulting
    Nov, 2019
    - Apr, 2026
  • YANGIN EĞİTİMİ
    EUBSA/Brillstein Security Group
    Jun, 2011
    - Apr, 2026
  • MÜŞTERİ İLİŞKİLERİ YÖNETİMİ
    UNIQ Eğitim ve Danışmanlık
    Jan, 2011
    - Apr, 2026
  • AKTİF EĞİTİM AKADEMİSİ
    Darty
    Sep, 2009
    - Apr, 2026
  • HEDEF ODAKLI TAKIM ÇALIŞMALARI EĞİTİMİ
    Aktifeğitim Akademisi
    Aug, 2008
    - Apr, 2026
  • SONUÇ ODAKLI MÜSTERİ MEMNUNİYETİ EĞİTİMİ - AKTİF DİNLENME AKTİF İLETİŞİM EĞİTİMİ- TAKIM ÇALIŞMALARI
    Aktifeğitim Akademisi
    Aug, 2008
    - Apr, 2026
  • SİSTEM VE AĞ (NETWORK) EĞİTİMİ
    IBM
    Mar, 1999
    - Apr, 2026

Experience

  • Monster Notebook
    • Ankara, Türkiye
    • Customer Service Specialist
      • Dec 2023 - Present
      • Ankara, Türkiye

    • Customer Service Manager
      • Sep 2012 - Mar 2022
      • Ankara, Türkiye

      Customer Service Consultant, Customer Reception, Registration Acceptance and Orientation; SAMSUNG, PACKARD BELL NOTEBOOK REPAIR, SPARE PARTS SUPPLY THROUGH THE SYSTEM AND DELIVERY TO USERS, WAREHOUSE, RMA, (RECYCLING) SPARE PARTS STOCK TRACKING, LOGISTICS, CARGO, SYSTEMS SUBMISSION, DEPARTMENT OF THE CONDITIONING OF THE SYSTEMS, DEPARTMENT OF THE DEPARTMENT OF THE PROGRAM DEPARTMENT FINAL TEST APPLICATION, READY AND DELIVERY OF PHONES, TO ENSURE CUSTOMER SATISFACTION.

  • Darty
    • Ankara, Türkiye
    • Customer Service Manager
      • Jan 2009 - Aug 2012
      • Ankara, Türkiye

      The product from the customers coming to the store in front counter to make the product consumption and delivered products to the authorized services, to control the products from the services to deliver to customers, sold white goods TV .. to provide the delivery of products, such as the shipment team to provide the customer by keeping the customer satisfaction. RECEIVING DELIVERY OF INCOME PRODUCTS BY COUNTING, PLACING THEM IN THE WAREHOUSE, REGULAR PROCESSING AND FOLLOWING OF THE INCOMING IRS. AND INVOICE..ALSO, TO PROVIDE SUPPORT AND TRAINING TO NEW OPEN STORES (OUTSIDE OF THE CITY.) IN THE NECESSARY LOGITICAL, SYSTEM AND GENERAL OPENING ORGANIZATIONS. TO ATTEND THE OPENINGS, TO PROVIDE THE NECESSARY SUPPORT COORDINATION.

  • Mavi Bilgisayar
    • Ankara, Türkiye
    • Customer Service Department
      • Jul 2008 - Aug 2009
      • Ankara, Türkiye

    • IT Teknisyeni
      • Apr 2005 - Jan 2008
      • Ankara, Türkiye

      REPAIR, MAINTENANCE AND PRODUCTS TO BE DELIVERED BY COMPUTER NOTEBOOK, PRINTER.. ETC. PRODUCTS THAT HAVE DUE FAILURE, TO ENSURE STOCK ENTRY OF PRODUCTS RETURNED TO THE WAREHOUSE, INFORMATION PROBLEMS ARISING IN INSTITUTIONS, PROBLEM RELEASE; RELEASE

  • Bolsay BİLGİSAYAR
    • Ankara, Türkiye
    • Technical Manager
      • Apr 2001 - Nov 2003
      • Ankara, Türkiye

  • Maximedya Bilgisayar
    • Ankara, Türkiye
    • IT Teknisyeni
      • Aug 2000 - Feb 2001
      • Ankara, Türkiye

  • Elektroklinik
    • Ankara, Türkiye
    • IT Teknisyeni
      • Jul 1998 - Aug 2000
      • Ankara, Türkiye

Education

  • 1996 - 1999
    Balgat endüstri meslek lisesi
    Lise, Elektronik

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Industry Focus. “Information Technology & Services”

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