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Bio

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Credentials

  • FLMI
    Life Office Management Association
  • LLQP (Ontario)
    -

Experience

    • Freelance programmer
      • Mar 2014 - Present

      Making recommendations to solving processing changes for the systemWorking alongside with Business Analyst/Senior IT management to implement needed changes.Handling modifications to the Company's Base system.

  • Zurich North America
    • Toronto, Canada Area
    • Business Analyst/Developer (contract)
      • Dec 2007 - Feb 2014
      • Toronto, Canada Area

      In charge of development and maintenance of Data base Insurance system for World Travel Protection Company Claims Service Provider. • Designed and Implemented upload and processing facility for Travel Medical Claims from US provider (AETNA) with a daily turnaround timeframe.• Managed and applied necessary changes to I90 database system to handle Policy and Claim administration for Travel claims • Mapped Conversion layout for conversion from I90 system to new Nordic system for World Travel Protect Company.

    • Business Analyst
      • 2009 - 2009

      Reviewing client requirements and identifying system shortfalls that needed to addressed.Collecting data and building needs analysis spreadsheets.

  • RBC Insurance
    • Burlington, Ontario
    • Life Insurance Agent
      • Aug 2003 - Mar 2005
      • Burlington, Ontario

      Sold Life Insurance offerings for the Golden Horseshoe Agency. Wrote and passed full LLQP license for the province of Ontario to sell Life, Universal Life, Individual Health, Disability and Critical Insurance products to individuals and organisations.

    • Programmer Analyst SME on Insurance Software
      • Feb 1999 - Mar 2003

      • Wrote Conversion program for the Property Portfolio for a large Canadian General Insurer Canadian West (CNS) to the new system. Achieved 100% conversion rate for the portfolio. Also converted Company Management Information System to new Decision Support System and modified new system to perform IBC reporting submissions.• Redesign Reinsurance arrangement processing for Insurer allowing for creative ceding arrangements to be implemented.

    • Senior Programmer/Business Analyst (Contract)
      • Mar 1997 - Jan 1999
      • Trinidad and Tobago

      • Conversion Programmer moving a manual Marine Portfolio to new vendor bought fully integrated system. Analysed, designed and created new product build for the largest Marine Insurer in Trinidad.• Redesigned and implemented claims display screens for Insurer to display information needed by Senior Management.• Designed and implemented Management Information System using Vendor system to reflect Senior Management needs for up to date reporting.

  • NEMWIL Insurance Company
    • Trinidad and Tobago
    • Senior Project Manager
      • Mar 1991 - Mar 1998
      • Trinidad and Tobago

      • Reorganised the Insurer Head Office distribution model to be focussed on client, rather than being product specific, by redesigning floors and reporting structures for the entire Company.• Removed wasted and underutilised hardware as well as floor space creating huge savings to the Company Expense Budget.• Liaised with Personnel on the redesign of new offices as well as created a centralised filing room.• Performed time study analysis making recommendations to increase productivity by over 100 percent with regard to workflows across all business lines.

  • CLICO Trinidad
    • Trinidad and Tobago
    • Group Systems Officer
      • Jun 1977 - Dec 1989
      • Trinidad and Tobago

      Programmer/Analyst in charge of maintaining the Group Life and Health system for the Company.In charge of running cycles and making necessary changes to maintain Life and Health system daily.

Education

  • 2003 - 2003
    Self Study
    LLQP, Insurance
  • 1981 - 1991
    Life Office Management Association (Self Study Courses)
    Fellow of the Life Management Institute, Insurance
  • 1971 - 1976
    St George's College Trinidad
    Social Sciences

Suggested Services

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Industry Focus. “Insurance”

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