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Bio

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Emmanuel Jueco, Jr. is a seasoned IT professional with extensive experience in desktop and laptop troubleshooting, repair, and configuration. He has worked as a Freelance Logo Designer and Illustrator, IT Specialist / VOIP Engineer, IT Technical Support Staff, and System Administrator / Tech Support Representative. He holds a Bachelor of Science degree in Computer Engineering from AMA University.

Experience

  • Outsourced
    • NCR - National Capital Region, Philippines
    • IT Specialist / VOIP Engineer
      • Feb 2018 - Present
      • NCR - National Capital Region, Philippines

      IT Specialist / VOIP Engineer at Outsourced Quality Assured Services

  • WeckyWerks
    • Manila City, Philippines
    • Freelance Logo Designer and Illustrator
      • Jan 2013 - Present
      • Manila City, Philippines

      Branding & IdentityLogos designGraphic IllustrationTypographyShirt graphicsPoster designs.

  • Acquire Asia Pacific / Puerto Banus, Inc.
    • NCR - National Capital Region, Philippines
    • IT Technical Support Staff
      • Nov 2010 - Jan 2018
      • NCR - National Capital Region, Philippines

      Desktop troubleshooting, deployment, and repair (hardware and software). Installation of software and hardware peripherals for new workstations. Synchronization of Iphone/Ipad to exchange or webmail accounts. Maintenance of Polycom for video conference. Anti-Virus deployment for newly joined PCs to the domain. Configuration of network printers for end user’s accessibility. Maintenance of Active Directory and Users. Maintenance of Group Policy, Configuration of Microsoft Outlook accounts (exchange and webmail accounts). Network troubleshooting and maintenance. Cisco hardphone or softphone deployment and troubleshooting. Eyebeam/X-lite/Avaya softphones deployment and troubleshooting. Cisco port-security. Creation and maintenance of proximity cards for end users.

  • Accent Micro Technologies Inc.
    • NCR - National Capital Region, Philippines
    • System Administrator / Tech Support Representative
      • Jan 2010 - Nov 2010
      • NCR - National Capital Region, Philippines

      Desktop, laptop and printer troubleshooting and repair (hardware and software), Configuration and deployment of new workstations for client’s domain, Configuration of Microsoft Outlook accounts and Workgroupshare accessibility, Maintenance of email accounts via email provider’s web-based control panel, Configuration and deployment of Wi-Fi routers, Configuration of network printers for end user’s accessibility, Installation of software and peripherals for new workstation, Network troubleshooting, Maintenance of Active Directory and Users, Maintenance of file back-up using DFS and back-up script, Maintenance of Group Policy, Maintenance of proximity cards for end users, Maintenance of network Anti-Virus, Maintenance of client’s server and VMware virtual servers, Maintenance of SonicWALL security, Maintenance of Internet connections, Maintenance of client’s website and updates via Filezilla and Dreamweaver.

  • Puyat, Jacinto & Santos Law Firm
    • NCR - National Capital Region, Philippines
    • Deployed System Administrator
      • Jan 2010 - Nov 2010
      • NCR - National Capital Region, Philippines

      Desktop, laptop and printer troubleshooting and repair (hardware and software), Configuration and deployment of new workstations for client’s domain, Configuration of Microsoft Outlook accounts and Workgroupshare accessibility, Maintenance of email accounts via email provider’s web-based control panel, Configuration and deployment of Wi-Fi routers, Configuration of network printers for end user’s accessibility, Installation of software and peripherals for new workstation, Network troubleshooting, Maintenance of Active Directory and Users, Maintenance of file back-up using DFS and back-up script, Maintenance of Group Policy, Maintenance of proximity cards for end users, Maintenance of network Anti-Virus, Maintenance of client’s server and VMware virtual servers, Maintenance of SonicWALL security, Maintenance of Internet connections, Maintenance of client’s website and updates via Filezilla and Dreamweaver.

  • Information Products Corporation
    • 3rd Floor PDAF Bldg.,407 Sen.Gill Puyat Ave.,Makati City
    • Technical Support Representative
      • Feb 2005 - Jan 2010
      • 3rd Floor PDAF Bldg.,407 Sen.Gill Puyat Ave.,Makati City

      Desktop, laptop, and printer troubleshooting and repair (hardware and software), Configuration of new workstations for client’s domain, Configuration of Microsoft Outlook accounts, Network troubleshooting, Installation of software and peripherals for new workstation.

Education

  • 1998 - 2003
    AMA University
    Bachelor of Science (B.S.), Computer Engineering
  • 1988 - 1998
    Espiritu Santo Parochial School

Suggested Services

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Industry Focus. “Outsourcing and Offshoring Consulting”

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