Experience

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  Qatar Airways

  • Doha

  • Duty Manager

    • Aug 2015 - Present
    • Doha

• 

  GLS Servair/CityOne

  • Paris Charles de Gaulle airport

  • Lounge manager

    • Dec 2012 - Jul 2015
    • Paris Charles de Gaulle airport

    Managing Food & Beverage as well as support services for Etihad Premium Lounge in Paris CDG airport.

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  Restaurant Associates

  • Dublin

  • Lounge Manager

    • Jun 2011 - Sep 2012
    • Dublin

    Managing a 12 staff team in a high-end Premier & Business lounge in Dublin Airport.

• 

  Compass Group UK & Ireland

  • United Kingdom
  • Food and Beverage Services
  • 700 & Above Employee

  • Assistant Manager

    • Apr 2011 - Nov 2011

    VIP suites

  • Assistant manager - Heathrow VIP suites

    • Feb 2011 - Mar 2011

    Feb. - Mar. 2011. Provides support as substitute to the Lounge Manager in the new Etihad lounge in Dublin. Review of operational procedures, HSE records, staff perfomance and training. Implements the action plan in response to the HSE internal audit.

• 

  COMPASS GROUP - Select Service Partner

  • First Assistant manager

    • Jan 2008 - Jul 2008

    Covering for the unit manager during maternity leave, promoted first assistant manager.

• 

  Compass Group

  • Paris Area, France

  • Select Service Partner

    • Mar 2002 - Jan 2008
    • Paris Area, France

    Managing a restaurant outlet in CDG airport T2.Jan. 2004 - Jan. 2008 Supervising of a 15 people team in the La Terrasse de Paris self-service restaurant.Covers the same duties as in the previous outlet, with the preparation and presentation of the Profit & Loss statement at each month's end for the regional management. KPI to monitor in such cases were Food cost, Staff cost and Operational costs.Nov. 2003 - Jan. 2004 Supervising of a 12 people team in the Pizza Hut franchised outlet in Terminal 2Sept.2002 - Nov. 2003 Supervises a 9 people team (sales and kitchen) in a La Brioche Dorée franchised outlet in Roissy Airport Terminal 2.Prepares the staff roster and holidaysInputs staff hours in the payroll systemMonitors and organizes kitchen as well as sales operations, such as ordering, stock take and food cost controlling.Ensures the franchiser's quality standards are met at all timesImplements Compass Health & Safety standards in all operational practices after an operational management takeover.Apr. - Sept. 2002 Supervises, together with 8 managers, a 60 people team in 7 outlets in Roissy Airport's Terminal 3. Implements the training, designs cost control oriented spreadsheets.

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  COMPASS GROUP - Select Service Partner

  • Apprenticeship: Assistant manager

    • Jan 2000 - Dec 2001

    Cost controlling spreadsheets design for CDG T3 catering units.

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  GLENLO ABBEY HOTEL

  • Waiter

    • Sep 1998 - Aug 1999

    Operational tasks in a 5-star family-run property, ranging from food service in the 3 different restaurants and 2 bars of the hotel to cleaning, stocks refill in the bar or banquet serviceImprovement of language skills in English by preparing an passing the CPE (Certificate of Proficiency in English) examination.

• 

  SOCOFER - TOURS

  • Controlling assistant

    • Jan 1998 - Mar 1998

    Study of the acquisition and turnaround of a liquidated company in a local larger group of industrial railway maintenance equipment (contractor for NY, Seoul and Milan subways and Railtrack in UK)Monitoring the cost of an average order, in the frame of a study for the group direction.

• 

  AkzoNobel

  • Controlling assistant

    • Apr 1997 - Jun 1997

    Facilitating the data exchange between the controlling departments of a French and an Austrian coating plant.Creating a streamlined template to compare production, packaging and indirect costs of similar coating products, between France an Austria, in order to determine the competitive positioning of the two plants inside of the group.