Bio
Experience
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Sweden
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IT Services and IT Consulting
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200 - 300 Employee
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Head Of Operations and Delivery, Africa
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Jan 2022 - Present
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Regional Manager, Operations
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Apr 2016 - Jan 2022
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Senior System Engineer
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Nov 2012 - Mar 2016
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Chief Technical Officer (Lead Consultant)
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2013 - Present
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Deputy Manager, Support and Service Delivery (VAS, BSS & OSS)
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Dec 2011 - Nov 2012
Solution architect for Consumer(VAS), BSS & OSS products portfolioSolution delivery managementSupport and Operations
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Technical Lead, Voice Applications
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Nov 2009 - Dec 2011
Billing & Charging SolutionsData Services(SMS/MMS/WAP)Voice-based VAS(CRBT/IVR Portals/Directory services)IP Contact Center and CRMSystem Integration(SS7/Diameter/Webservices/CORBA)Enterprise Unified Communication platforms
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Network Services Engineer
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2006 - 2009
1. Requirement survey and solution planning2. Rollout and integration of unified communication platforms (enterprise Gateways/Asterisk-based IP PBX systems, etc.)3. Rollout and integration of Office & business process automation solutions for enterprise customers4. IT managed services
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Education
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2005 - 2009Kwame Nkrumah' University of Science and Technology, Kumasi
Bachelor of Science, Electrical & Electronic Engineering
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