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Emma Grubb
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- Contract Management
- Energy
- Contract Negotiation
- Energy Management
- Procurement
- Show all
Bio
Experience
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Member Services Adviser
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Apr 2024 - Present
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Client Delivery Manager
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Jan 2020 - Apr 2024
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Ecova
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Dartford
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Account Director
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Jan 2018 - Sep 2019
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Dartford
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Power Efficiency Ltd
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Dartford, United Kingdom
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Operations Manager
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Sep 2002 - Dec 2017
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Dartford, United Kingdom
Management of 25+ delivering Procurement, Invoice Validation, Reporting & Analytics, Tenant on Charging and Technical services such as new metering Connections, AMR installations, MOP and DC/DA contracts.Overall responsibility for all team operational deliverables, ensuring high levels of service delivery. Monitoring SLA performance, MI reporting.Organisational Structure, resource allocation, new team development. Improve productivity - "Lean" process improvements and implementation. Relationship management of suppliers/partners, supporting new and existing Clients.Forecasting & Budgets, Team financial responsibility including budgetary responsibility.Strategic Road Map, setting and meeting targets.People Management - appraisals, setting objectives, recruitment , training requirements, Development of Team Leaders and other team membersSupporting sales and marketing teams to develop and win new business, Investigation and development of new products and services, Innovation and optimisation of existing systems and products.
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Education
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Sidcup Girls School
Suggested Services
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Industry Focus. “Utilities”
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