Experience

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  U.S. Bank

  • VP - Compliance Quality Assurance - Quality Assurance Manager

    • Jul 2015 - Present
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  The Leukemia & Lymphoma Society - Iowa Chapter

  • Woman of the Year 2020

    • Apr 2020 - Jun 2020

    Led a team of hard working, goal-minded friends and family committed to the cause of raising the most money for blood cancer during a 10-week competition. We out-raised all candidates in the state of Iowa, through entirely virtual outreach, during the COVID-19 pandemic.

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  GE Capital Bank

  • Cedar Rapids, Iowa Area

  • Lead Compliance Analyst

    • Aug 2013 - Jun 2015
    • Cedar Rapids, Iowa Area

    Develop and conduct monthly compliance monitoring to ensure retail deposit operations are compliant with consumer protection laws and regulations. Created consumer complaint resolution and oversight processes for the Customer Contact Center for retail deposits to ensure policies, procedures and s...

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  U.S. Bank

  • Cedar Rapids, Iowa Area

  • Compliance Rep - Fair Lending

    • Oct 2012 - Aug 2013
    • Cedar Rapids, Iowa Area

    Serve as Fair Lending Subject Matter Expert (SME) to designated business lines of U.S. Bank. Conduct regulatory change management and risk management reviews, including Business Change Risk Assessments (BCRAs), marketing material, incentive compensation plan, interest rate sheet, policy and proce...

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  Federal Reserve Bank of Kansas City

  • United States
  • Banking
  • 700 & Above Employee

  • Examiner - Learning Services

    • May 2011 - Apr 2012

    Provided analytical support as the SuperVision Learning (SVL) Analyst for the Examiner Commissioning Program Modernization (ECPM) team. Collaborated with the ECPM team to develop a new examiner training curriculum. Managed communications for the ECPM team including updating website content. Developed and administered new process for oversight structure to endorse ECP curriculum content changes. Created Instructor Intelligence tool to facilitate the gathering, monitoring and reporting of System-wide instructors for effective oversight of the instructor pool. Prepared ECP Pre-Course Standards proposal to align expectations of courses. Developed resources and managed projects for the ECPM team. Evaluated under-performing Proficiency Examination questions. Created communication templates to standardize System announcement content. Organized on-boarding materials and an orientation program for the new ECPM team.

  • Enforcement Examiner

    • Jul 2010 - Jun 2011

    Managed portfolio of problem holding companies and institutions. Communicated and collaborated with Federal Reserve Board of Governors legal department and Federal Reserve Bank of Kansas City senior management in preparation and execution of formal actions against institutions. Evaluated bank and holding company efforts to restore financial health of institution. Communicated findings from Reserve Bank evaluations of institutional corrective measures with the board and senior management of the institutions.

  • Consumer Compliance Examiner

    • Apr 2008 - Jul 2010

    Managed examination teams as EIC and lead of fair lending, CRA, technical lending and deposit and operations compliance. Created examination resources and tools. Composed examination memorandums and consumer compliance risk profiles. Educated bankers on consumer compliance laws and regulation interpretations and best practices. Collaborated with team for examination documentation improvements. Conducted research for division needs and district position on Dodd-Frank reforms.

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  Federal Reserve Bank of Chicago

  • Assistant Examiner, Consumer Compliance

    • Jun 2006 - Apr 2008
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  MidWestOne Bank (Iowa State Bank & Trust Co.)

  • Iowa City, IA

  • Personal Banker

    • Apr 2005 - May 2006
    • Iowa City, IA

    Originated loans and deposit accounts compliant with laws and regulations. Managed customer portfolio, including fees and collections of overdrafts. Trained new employees in personal banking functions. Initiated sign-in procedural change to better protect consumer privacy. Cultivated customer rel...

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  MidWestOne Bank (Iowa State Bank & Trust Co.)

  • Executive Service Associate

    • Apr 2002 - Dec 2004

    Achieved highest status (executive) based on product knowledge, work accuracy, product referrals, quality customer service, and passing examination. Won awards as top seller of product referrals as a part-time employee. Trained new employees.