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Experience

    • Australia
    • Public Safety
    • 1 - 100 Employee
    • Recruitment & Training Coordinator
      • Oct 2023 - Present

      This position involves managing the recruitment and onboarding processes for new staff across 5 QLD companies. It also involves communicating with mentors and trainees to support the training program. In this role, I also manage approximately 150 trainees at a time, including organising placement shifts and upskilling traffic controllers by facilitating the licensing process. I also have a heavy involvement in human resources administration and advising.Key Responsibilities● Managing recruitment advertisements● Recruiting and managing new staff● Managing HR and Recruitment/Training inboxes● Managing trainee and placement staff

    • Recruitment Coordinator Secondment
      • Sep 2023 - Oct 2023

      This secondment involved managing the recruitment and onboarding process for new staff across 5 QLD companies. It also involved communicating with mentors and trainees to support the training program. In this role, I managed approximately 100 trainees at a time, including organising placement shifts and upskilling traffic controllers by facilitating the licensing process.Key Responsibilities● Managing recruitment advertisements● Recruiting and managing new staff● Managing HR and Recruitment/Training inboxes● Managing trainee and placement staffAchievements● Promoted to Recruitment & Training Coordinator within 2 months

    • Compliance & Rostering Administrator - Verifact Traffic
      • Mar 2023 - Sep 2023

      This role predominately saw me managing PPE and uniform requests and orders, as well as communicating with approximately 900 staff regarding their license renewals and training and ensuring all licenses are kept on file. I was also responsible for managing the HR inboxes for Verifact and four related companies, which involved actioning a variety of HR and training requests. I also assisted the Recruitment Co-Ordinator with the recruitment and onboarding of all new staff across the five businesses. As a part of this role, I also assisted the small rostering team on an Ad-Hoc basis. This involved entering client bookings and scheduling approximately 600 staff onto jobs.Key Responsibilities● Compliance and human resource (HR) administration● Ordering and managing PPE requests● Answering phones and emails, managing HR inboxes and requestsAchievements● Trusted to manage HR administration tasks● Seconded to a Recruitment Co-Ordinator role

    • Scheduler - TMP
      • May 2022 - Mar 2023

      This role saw me entering bookings and liaising with clients to best meet their needs. I was also responsible for scheduling approximately 100 staff across SE Queensland. I focused on building positive professional relationships with clients and staff and was heavily involved in fleet management and managing signage requests and orders.Key Responsibilities● Fleet management● Ordering and managing PPE requests● Answering phones and emailsAchievements● Achieved excellent accuracy with bookings and always met daily goals● Offered transfer role to parent company Verifact Traffic to align with career goals

  • Customer Driven Solutions
    • Brisbane, Queensland, Australia
    • Scheduling Administrator
      • Nov 2019 - May 2022
      • Brisbane, Queensland, Australia

      This role sees me supporting the delivery of schedules to our client within the agreed timeframes and up to the agreed quality standards. This involved me accessing and analysing data and information, and determining the best location for work activities and meetings within a schedule.Key Responsibilities:• Managing and actioning incoming meeting and staffing requests.• Creating and optimising schedules and activity coverage to meet demand.Achievements:• Chosen to serve on employee recognition committee (R&R team)and as a WHS Representative.• Chosen to be a part of the LR team; scheduling all training and mentoring/coaching for the client.• Achieved extremely high performance results and KPIs.

  • Evolution Traffic Management
    • Brisbane, Queensland, Australia
    • Traffic Controller
      • Aug 2019 - Nov 2019
      • Brisbane, Queensland, Australia

      In this role, I was required to manage and direct traffic and pedestrians on motorways and local roads, and to do it safely, in the event of construction on roads or emergency road changes.Key responsibilities:● Directing and controlling traffic● Setting up and packing up traffic enclosures (traffic cones and signs)Achievements:● Trusted to manage WHS and safety procedures and responsibilities

  • CivForce Traffic Management
    • Brisbane, Queensland, Australia
    • Traffic Controller
      • Nov 2018 - Jul 2019
      • Brisbane, Queensland, Australia

      In this role, I was required to manage and direct traffic and pedestrianson motorways and local roads, and to do it safely, in the event ofconstruction on roads or emergency road changes.Key Responsibilities:• Directing and controlling traffic.• Setting up and packing up traffic enclosures (traffic cones and signs).Achievements:• Given ‘Level 2’ responsibilities – Driving utes/trucks, planning and co-ordinating traffic routes and obstacles, ensuring construction worker safety and managing small teams.• Trusted to manage WHS and safety procedures and responsibilities.

  • St Johns Wishart
    • Brisbane, Queensland, Australia
    • Administrative Assistant
      • Jan 2016 - Nov 2018
      • Brisbane, Queensland, Australia

      In this role, I was responsible for completing general admin tasks suchas mail and banking, payroll, filing and reporting, data entry, etc. I oversaw the team responsible for delivering children’s programs (weeklyyouth groups and school holiday programs). I prepared talks anddiscussions, directed and planned games and activities. I was alsoresponsible for planning and running meetings, and for creating andfacilitating training and mentoring sessions. This was a very diverse rolethat included many other responsibilities, including mentoring andcoaching/training of the small team I managed.Key Responsibilities:• Answering phones, sending/receiving emails and mail.• Planning and directing children’s programmes.• Designing posters and calendars.• Managing budget and payroll.• Scheduling and running appointments and meetings.• Reporting, filing, data entry and general admin tasks.Achievements:• Completed relevant training for role.• Completed internship as part of study with Youthworks College.• Trusted to manage small teams and direct the entire children’s department.

  • Collins Foods Limited
    • Brisbane, Queensland, Australia
    • Customer Service Team Member - KFC
      • Jan 2012 - Nov 2018
      • Brisbane, Queensland, Australia

      Key Responsibilities:• Processing payments and preparing customer orders.• Cleaning and washing dishes, disposing of rubbish.• Shop opening and closure processes.• Maintaining WHS and food safety regulations.Achievements:• Trusted to train new staff and manage a small team.• Trusted to do money counts/banking, and general admin.

Education

  • 2023 - 2024
    TAFE Queensland
    Diploma of Human Resource Management, Human Resources Management/Personnel Administration, General
  • 2016 - 2017
    Australian College of Theology
    Diploma of Christian Studies, THEOLOGY AND RELIGIOUS VOCATIONS
  • 2011 - 2015
    Mount Gravatt State High School
    High School Diploma, HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

Suggested Services

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Industry Focus. “Public Safety”

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