Experience

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  Halo Recovery LLC

  • Baltimore, Maryland, United States

  • Housing Supervisor

    • Apr 2020 - Present
    • Baltimore, Maryland, United States

    Responsible for ensuring residents attend program, complete daily chores, attend required amount of NA/AA meetings weekly and follow house rules. Supervise random urinalysis drug screenings. Ability to multitask and work well under pressure. Handle cash/credit card payments weekly. Help residents find jobs and help them with daily life in order to re-enter society.

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  Walmart

  • Abingdon

  • Sales Associate

    • Jan 2020 - Apr 2020
    • Abingdon

    Responsible for making products be accessible to customers and organizing store shelves and displays. Greet, help, and thank customers for shopping in our store as well as answer questions about policies, services and products. Responsible for locating products and price checking items.

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  Install America

  • Mohnton, PA

  • Sales Associate

    • Apr 2018 - Jun 2018
    • Mohnton, PA

    Engage in face to face cold calling to acquire clients for home improvement. Learn the important information and history of Install America to deliver messages persuasively through door to door canvassing and gain clientele. Take extra steps to further increase potential client base by educating those not currently ready to do home improvement but offer free information about our organization and leaving literature on how we can help in the future.

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  Martin Greenbaum Company

  • Woodlawn, MD

  • Billing Specialist

    • May 2017 - Jan 2018
    • Woodlawn, MD

    Handling 3-5 apartment complex accounts; ensuring partners understand and comprehend monthly statements. Phone and email communication to Sales Associates. Issue invoices and monthly statements to customers; resolve unsatisfied customers. Update customer files and customer prices; strong use in Microsoft Excel.

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  Reverse Mortgage Corporation

  • Reisterstown, MD

  • Sales Associate

    • Apr 2016 - Dec 2016
    • Reisterstown, MD

    Responsible for cold-calling 200+ Senior Citizens, convincing Reverse Mortgage and Refinancing. Ensuring that all customers are happy by the end of the phone call.

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  Schuster Concrete

  • Owings Mills, Maryland

  • Payroll Clerk

    • Sep 2015 - Mar 2016
    • Owings Mills, Maryland

    Responsible for uploading timesheets from multiple jobs. Scanning and filing employees documents. Responsible for sorting checks. Working in ADP, Enterprise, Time Summitt, Podio and Microsoft Excel and assigning key tabs to employees out in the field.

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  Aerotek

  • United States
  • Staffing and Recruiting
  • 700 & Above Employee

  • Contractor Payroll Specialist II

    • Mar 2015 - Aug 2015

    Interpret specific FLSA guidelines to implement best practices and compliant processes for payroll and garnishment teams; educate corporate and field partners on new processes that impact their daily/weekly tasks. Lead daily payroll run and run/audit specific queries to maintain accurate and compliant payroll; approve stop payments on payroll checks; process DOL settlement payments. Serve as a resource to the payroll team; create and share job aids to ensure uniform process across the department as well as in the field; facilitate individual and group training to enable Payroll Specialists to audit for accuracy and educate their field partners to do so; delegate and manage ad hoc projects. Resolve issues and communicate resolution options to field level management to achieve a high level of customer service, leading to positive Voice of Customer feedback.

  • Contractor Payroll Specialist

    • Dec 2012 - Aug 2015

    Process weekly payroll for 100,000+ contract employees, utilizing PeopleSoft 8.9, Microsoft Excel, Microsoft Word and Microsoft Outlook. Validate, process and audit payroll data and audit various reports to ensure accuracy and compliance with internal, Federal and State policies and procedures. Educate field partners on policies, procedures, and best practices pertaining payroll issues; serve as primary resource for new team members/onboarding; create and improve tutorials and instructions for OSG and FSG use; host shadowing sessions for corporate and field partners. Work closely with team members and field partners to ensure all tasks are completed efficiently; coordinate timely resolution of loan, bank and various general ledger accounts; prepare W2-Correction documents for finalization.

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  Martin Greenbaum

  • Woodlawn, Maryland

  • Billing Clerk

    • Nov 2011 - Nov 2012
    • Woodlawn, Maryland

    Responsible for handling 3-5 Apartment Complex accounts. Attend to phone and e-mail communications. Responsible for issuing invoices to customers and issue monthly statements. Stuff invoices and set to mail. Update customer prices; strong use in Microsoft Excel. Update customer files, file paperwork and billing documents. Resolve unsatisfied customers via phone or email.

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  Buffalo Wild Wings

  • Owings Mills, Maryland

  • Hostess/Cashier/Waitress/Food Prep Assistant

    • Jun 2010 - Nov 2011
    • Owings Mills, Maryland

    Greet guests and assist guest with food orders/requests. Organize to-go bags and ensure satisfaction with our customer. Developed keen ability to change pace quickly and adapted to constantly changing environment.

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  Martin's Foods

  • Eldersburg, MD

  • Cashier/Grocery and Dairy Assistant

    • Aug 2007 - Aug 2010
    • Eldersburg, MD

    Assist customers with orders, returns and exchanges. Handle cash, credit, check and food stamp transactions. Train new-hires on EasyScan (Self-checkout). Stock grocery and dairy shelves. Rise to the occasion when other jobs are needed.

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  Sonny Lee's Hunan Taste

  • Reisterstown, Maryland

  • Host/Cashier

    • Jul 2006 - Sep 2008
    • Reisterstown, Maryland

    Responsible for greeting customers, developing great memory skills. Taking food orders over the phone.Assist with customers in paying for orders via cash/credit.

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  Deer Park Kennels

  • Sales Associate

    • Apr 2007 - Aug 2007

    Assisted dogs in walking and playingBathing, feeding and providing daily care for all petsCleaning and washing kennels and play pens

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  Golden Key Hunan Taste

  • Reisterstown, Maryland

  • Cashier

    • Jun 2005 - Jul 2006
    • Reisterstown, Maryland

    Responsible for phone orders and walk-insHandled cash and credit cardPrepared carry-out food